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Schumacher Buick GMC of West Palm Beach
- Automotive
- West Palm Beach, FL
About this business
Location details
3031 Okeechobee Blvd, Suite A, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"The reason "why" I provided such positive..." The reason "why" I provided such positive feedback is that their Service Personnel very professional! Nestor is knowledgeable and helpful and made sure everything was performed to 100%. In the past with other dealerships, their work was always lacking detail but not here!
"I wasn't planning on buying a vehicle on Sunday but I..." I wasn't planning on buying a vehicle on Sunday but I e-mailed Schumacher Buick requesting information on the Buick Lacrosse and told them my situation. and they said they could handle everything I wouldn't have to do a thing just come down and look at them., so when I did they were right I didn't have to lift a finger (other than sign) to do anything. All was taken care of by them. The buying out the car I already had but had a loan on, and giving me discounts on th... read more
"We stopped at Schumacher just to look at the Buick..." We stopped at Schumacher just to look at the Buick Enclave. Within a couple of hours, we had test drove an Enclave, selected the perfect model, made the deal and turned in my current car. During this time the Enclave was prepped and cleaned and I was able to drive it home. Thank you Schumacher!!
"She gives the best customer service she goes above and..." She gives the best customer service she goes above and beyond . I hop she gets knowested. When I need parts I rather her wait on me.
"Great people, awesome experience! They are very friendly..." Great people, awesome experience! They are very friendly at this dealership, my salesman Ken went out of his way to answer all my questions and show me how every part of how my new truck works, he answers whenever I have a question. The manger Tim is also a great guy, he went above and beyond to make sure I got exactly what I wanted & could afford! Would definitely recommend anyone to this dealrship
do not buy anything from these people. They are incompetent, we have had many repair problems there the most recent was tire rotation and they kept the lock for the lug nuts. No one answers the phone. go somewhere else
Business response:
Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. please contact our Service Coordinator to resolve your issue with your locking lug nut key, at 561 656 5580.
Caught them scamming they are very crooked and will not call back when they are in the wrong
Business response:
Greg, thank you for sharing your experience at the dealership, we are sorry to hear that our standard was not met during your interaction with us.
Don myers worst sales man in the history of man kind avoid this dealer at all cost never call back I had to keep calling over and over
Business response:
Obeyfin we are sorry to hear of your experience, please reach out to our GM at 561 227 6135 or our Customer Experience Manager at 561 253 6733. Thank you, Schumacher Automotive
They lost my business today, they told me $250 an hour to fix AC . He came out and said needs a return hose. $1360. I said no , he then charged me $235. Just to look at it. & did not fix nothing!
Business response:
Hello Bobinnh2015, the diagnostic fees we charge are in line with the industry standards. We are sorry that you feel the charge was not what you anticipated but we have qualified technicians working on your vehicle that are certified only by Buick GMC. Skill and craftmanship as well as safety go into every diagnostic and repair. We care about our clients and their vehicles. Thank you, Schumacher Auto Group.
Frequently asked questions about Schumacher Buick GMC of West Palm Beach
How is Schumacher Buick GMC of West Palm Beach rated?
Schumacher Buick GMC of West Palm Beach has a 4.4 star rating with 2,601 reviews.
When is Schumacher Buick GMC of West Palm Beach open?
Schumacher Buick GMC of West Palm Beach is open now. It will close at 8:00 p.m.