Schumacher Buick GMC of West Palm Beach

CHET S 

on DealerRater

11 years ago

"Recent lease experience" I recently leased/purchased our 5th vehicle from you. As usual we were treated courteously by Joe Murphy, who was knowledgeable and cognizant of our needs. His e-mail follow- ups exhibited his consideration of our feelings. I think this is a reflection of overall management attitude. Keep up the good work. We'll be back. Chester A. Sussman 

fletcher4 

on DealerRater

11 years ago

"Great Service Dept." I recently brought my Enclave in for routine maintenance and a recall check. I was immediately greeted and told that Nestor was waiting inside per my scheduled appointment time. We went through all the issues I had, and was offered a courtesy car. Nestor called later with the progress as promised. He then called again to let us know that the car was ready for pick-up. I returned the rental car right in the service driveway and immediately my car was brought up, washed and ready to go while I was doing t... read more

robertlrappaport 

on DealerRater

11 years ago

"Replace remote that had broken." The remote for my 2010 Buick broke and had to be replaced. Mike Tavares, xxx't Service Mgr, greted me when i came into the service area in a friendly and courteous manner. When I explained what I wanted, he explained the procedure and time required as well as the cost. While I was not particularly happy with the cost, I was quite satisfied with the manner with which it was handled. 

BettyP 

on DealerRater

11 years ago

"Nestor Lantigua in the Service Department was exceptional!!" Nestor Lantigua was very professional and courteous during the entire process. He explained in detail my options regarding the repairs. Thank you for a great experience. I will be back :) 

neliadiaz1 

on DealerRater

11 years ago

"oil change,and other..." Mr. Nestor Lantigua (assistant Service Manager) a professional, is an example of efficiency, quality and excellent care, so would recommend to all my family and friends 

edaccardi 

on DealerRater

11 years ago

"Between my business and personal life I have purchased..." Between my business and personal life I have purchased about 10 cars. Never before have I been so happy with a purchase of a new vehicle. The personal attention from the salesman (Eric) and especially the sales manager (Jacques) was uncomparable to any other dealership I have been to. They gave me a fair amount for my trade and a great deal for the new vehicle. This is the first time I left a dealership without feeling taken advantage of or drained of my patience. I... read more

stevanr 

on DealerRater

11 years ago

"Michael was consistently professional, honest and..." Michael was consistently professional, honest and respectful. The car is not what I thought I would end up with but I am very pleased with the choice. 

MFSUV 

on DealerRater

11 years ago

"The reason "why" I provided such positive..." The reason "why" I provided such positive feedback is that their Service Personnel very professional! Nestor is knowledgeable and helpful and made sure everything was performed to 100%. In the past with other dealerships, their work was always lacking detail but not here! 

nan51jean 

on DealerRater

11 years ago

"I wasn't planning on buying a vehicle on Sunday but I..." I wasn't planning on buying a vehicle on Sunday but I e-mailed Schumacher Buick requesting information on the Buick Lacrosse and told them my situation. and they said they could handle everything I wouldn't have to do a thing just come down and look at them., so when I did they were right I didn't have to lift a finger (other than sign) to do anything. All was taken care of by them. The buying out the car I already had but had a loan on, and giving me discounts on th... read more