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Schumacher Buick GMC of West Palm Beach
- Automotive
- West Palm Beach, FL
About this business
Schumacher Buick GMC of West Palm Beach opened its doors in 1971 on Okeechobee Boulevard. Richard Schumacher brought his family to the Palm Beaches after a highly successful career as a Ford dealer in the Chicago area. He immediately embraced the community and began a philosophy of service to customers that would carry on for generations. It was not long after opening Schumacher Buick GMC of West Palm Beach, that Richard and his team became the number one Buick dealer in the State of Florida.
Location details
3031 Okeechobee Blvd, Suite A, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"The worst man I've ever dealt with in this industry. He..." The worst man I've ever dealt with in this industry. He just kept pushing the vehicles on me. It seemed like all he cared about was making a sale.
"Money pit,$$ bait and switch picked up yesterday,dash..." Money pit,$$ bait and switch picked up yesterday,dash light on.took home today van wouldn't change into gear. Had over month not working
"Why Not to Buy from Schumacher Buick GMC of WPB" The customer service at this dealership is appalling. I have written two letters to Mr. Chuck Schumacker, an e-mail and a phone call to Mr. Dion Sanchez (General Sales Manager), an e-mail and a phone call to Mr. Robbie Bratcher (Sales Manager), phone call to Customer Service, two phone calls to Ms. Daniella Bellitos since the purchase on November 23, 2019 and I have YET to receive a reply. I have been a long-term customer of yours from purchasing the GMC Hummer H2, to a 2012 ... read more
"Salesman " I would highly recommend my salesman Kyle Williams worked very well with us through the whole process, we had a problem with them paying off our trade in, I had spoken to a sales manager he assured me it be taken care but never was, Kyle stepped up handled for me. Thanks Kyle
"Sell and then vanish" Dont expect any help after they sell you a car. After phone calls with unreturned messages and multiple emails, I still cant get ahold of anyone to help me. I dont live in the area anymore otherwise I would be on their doorstep. Dont buy here.
"Oil Change, Tire Rotation, Bad Windshield Wiper at Delivery" This was my 1st trip to the service department since I purchased the vehicle. I didn't get his name but he wore a White Shirt and Tall person who walks around the Service Bays went above the call of duty and replaced my Driver Side Wiper at NO CHARGE. In contrast the Service Advisor upon checking in my car for service wouldn't change a bad Driver's Side Wiper under Warranty due to the mileage on the vehicle. Not taking into consideration that it was the 1st time i... read more
"Dishonest employee" When this employee was specifically asked a question he was deceptive and did not tell the truth. Also on the receipt tried to upsell me for work that did not need to be done.
"car broke down" Car broke down Saturday night and was towed in Monday by the after noon...... I was informed of the problem the car was ready by 3 pm
"DECEPTIVE PRACTICES " Deceptive sales practices. Fake charges on sales contract and sold a used car in very dangerous condition. Owner, used car manager both have refuses to answer emails and phone calls. BBB has been notified as well as the Florida Attorney General and Fla DMV & Highway Safety Department. Next step is Small claims court with an attorney.
Frequently asked questions about Schumacher Buick GMC of West Palm Beach
How is Schumacher Buick GMC of West Palm Beach rated?
Schumacher Buick GMC of West Palm Beach has a 4.4 star rating with 2,458 reviews.
When is Schumacher Buick GMC of West Palm Beach open?
Schumacher Buick GMC of West Palm Beach is closed now. It will open tomorrow at 12:00 p.m.