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Schumacher Chrysler Dodge Jeep Ram of Delray
- Automotive
- Delray Beach, FL
About this business
Location details
2102 S Federal Highway, Suite A, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"SERVICE NIGHTMARE" I brought my 2015 Ram in for two factory recalls. Frank said it should take a few days not true. first I had to pay for the loaner truck. second Frank ask me if I purchased the truck there and I said no. so saying that my truck was there for nine days. when I called an ask Frank how the service was going he said we are busy with cars coming in. Then after my truck was there for four days Frank called and said he was finishing up with the recalls this was 11:43 on Friday. Not True. then Frank called me at ... read more
"Service left old old tires on vehicle " Update: Since leaving my initial review, a representative for the dealership asked me to remove my negative review. I found that highly unethical and offensive so I am mentioning it here... My friend and I took his Jeep here for two new tires and he noticed a few days later after the service that the old tires were still on his Jeep! They called the service advisor and he said it was their mistake due to some kind of communication breakdown with employees. They eventually went back an... read more
"Service From xxxx" OMG What a horrible experience I have had. I couldn't believe this is a dealership service center. To start my car was in a minor accident with some guy turning into my front bumper. I stated to FRANK their service rep that my car was making a weird noise after the accident. He had me turn on my car and my A/C and he confirmed that was not supposed to sound like that. Well when my insurance adjuster came Frank apparently forgot or didn't tell him about it. So when I go to pickup my car and it's still maki... read more
"What a Car Sale Should be Like" I am not the type of person that likes to spend or waste their day at a dealership. I try to do everything through email or text. I Rob know the year, make and model we were looking for as well as options and asked him to get us his best deal. I advised them I was serious and not looking to waste their time nor mine. Rob was amazing and got all the details of the deal together, we submitted an application after the deal was discussed an agreed to, all we had to do is go in and sign paperwork.... read more
"Didn't do the recall and lied about it" Brought my charger in to perform the recall and an oil change. Took over an hour! In the end recall not performed and service advisor swore the new parts were in the car. He lies.
"Schumacher Delray Beach, FL NOT REPUTABLE" Schumacher Delray Beach, is not reputable . Used Sales Carlos Sanchez lied twice during negotiating, then sold to someone else. Very discussed and disappointed. FD Veros
"NEVER buy anything from Shumacher of Delray " No spare tire , wanted $385 plus a jack.The whole experience was total xxxx.Frank, Jeff who just got fired, and xxx hole Domnic Never again. They don't even give a xxxx
"TERRIBLE CUSTOMER SERVICE" The customer service at this dealership is despicable....after the purchase, of course once they had our money, we were promised floor mats by Craig. When we call to follow up with them there is no answer and no one calls back. In addition, we were due a 100 dollar refund, one month later still no refund and no one will call us back after multiple calls and messages to several different people. Our sales rep Dave was great, his manager and the finance team TERRIBLE.
"Unacceptable service" Made an appointment for 7:30 am for oil and filter change, recall change in computer, fix seat controls and check battery. The job was not completed until 5:45pm at which point I couldn't obtain the work order because one tech hadn't added his time. I asked Cindy Billock if she could at least provide me with the part number on oil and filter. She left me for a moment at cashier and came back and stated because there was not charge for this oil change the a part numbers would not be provided, the work o... read more
Frequently asked questions about Schumacher Chrysler Dodge Jeep Ram of Delray
How is Schumacher Chrysler Dodge Jeep Ram of Delray rated?
Schumacher Chrysler Dodge Jeep Ram of Delray has a 4.5 star rating with 5,284 reviews.
When is Schumacher Chrysler Dodge Jeep Ram of Delray open?
Schumacher Chrysler Dodge Jeep Ram of Delray is open now. It will close at 8:00 p.m.