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Schumacher Chrysler Dodge Jeep Ram of Delray
- Automotive
- Delray Beach, FL
About this business
Location details
2102 S Federal Highway, Suite A, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"I am unfortunately forced to write a review for the first..." I am unfortunately forced to write a review for the first time in my life. I bought a Jeep Wrangler on New Years Eve 2019 from Schumacher Jeep in Delray Beach FL. While in the finance room I was taken care of by a guy named AJ. He was trying his best to sell me the add on extras as they all do when you buy or lease a vehicle. I did not want them and kept saying no as I never buy these things. I was at the dealership for about 6 hours and was tired and just wanted... read more
"No Pressure Experience" If you are looking for a vehicle without going through the usual high pressure tactics go to Schumacher of Delray. You may even enjoy the experience.
"The worst service department I ever had to deal with in..." The worst service department I ever had to deal with in the last 40 years of owning a car. Horrible customer service Advisor and his manager! Called both and after a week never heard from service manager at all. Service advisor Robert was never available,everyday I called and I would leave a message. He would not return calls until 2 days later. That was twice in a weeks time. Didn’t even have oil change that was requested on his work order. After hm finally callin... read more
"Hate to put a car dealer out there but wow had the worse..." Hate to put a car dealer out there but wow had the worse experience at Schumacher Delray Jeep. Sales person was nice kid.. told them exactly the deal I wanted... close to a deal I was working with another dealer a few months ago. Gave me a super high price... as advertised was bs.. I gave him another chance an my cc to say yes if we do the deal I want it now. Came back no deal and tried to hold my card and Sales manager was going to come out.. being impatient I we... read more
"Okay before buying car, not the same after purchase." I bought a Jeep Cherokee a few months ago (at the end of February during the pandemic) and had an okay experience for buying a new car but really don't know a lot about using the car's features. I was told to use the videos on YouTube and was sent some of them via email by the salesman. After recently calling the Schmacher dealership in Delray where I bought the Jeep because I learned from television advertisements that they were now offering the 0% financing I wanted, I... read more
"Scammers who lied about what they sold me" I have never been SCAMMED so badly. Schumacher Chrysler Dodge Jeep Ram of Delray sold me a car with Bulletliner which has a lifetime warranty and now that it is chipping they are telling me it is NOT bulletliner and that I have to pay $8,000 for the correction. SO not only were they dishonest and scammed me, they had the audacity to tell me to my face that they scammed me and that they are not going to do anything about it. No wonder they can't keep anyone on staff and have constan... read more
"After visiting Arrigo and being treated extremely poor. I..." After visiting Arrigo and being treated extremely poor. I am so happy I met Ash he was by far the most patient and thoughtful person I’ve dealt with when it comes to buying a car!!
"Dodge Charger Sales Manager is NOT worth my time" We have a lease that is due to expire in June 2020. Went there on a Saturday to investigate pricing and selection for a Dodge Charger Scat Pack and walked out of there with no intentions of returning any time soon. Granted we were given a brand new salesman, this gentleman was doing his best to help us. We advised that we were not there to buy the car that day. When pressed to sit down and figure out numbers against our wishes, we were then told by our sales person that he n... read more
Business response:
BMW, thank you for taking the time to offer your rating and review. We appreciate you. The situation you describe is not in keeping with our customer service goals. I am certainly sorry if this was your experience. If you have an interest in a resolve , I am happy to assist you. Please let me know. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
"Can't even make a service appointment for over 1 month" The service department is the absolute worst!! New policy is crap. If you have a scheduled service you need to make they won't give you an appointment and you just bring the car in. The only problem is they will make you wait for literally 3-5 hours for your car for your "free" scheduled maintenance. If you have a problem with your car that is not a scheduled service (e.g. need brakes) you will literally wait 30 days for an appointment and closer to 45 days if you want... read more
Business response:
Marzaudia, thank you for taking the time to offer your rating and review. We appreciate you. The situation you describe is not keeping with our customer service goals. I am certainly sorry if this was your experience. What type of service do you require for your vehicle? I am happy to assist. Please let me know. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
Frequently asked questions about Schumacher Chrysler Dodge Jeep Ram of Delray
How is Schumacher Chrysler Dodge Jeep Ram of Delray rated?
Schumacher Chrysler Dodge Jeep Ram of Delray has a 4.4 star rating with 5,093 reviews.
When is Schumacher Chrysler Dodge Jeep Ram of Delray open?
Schumacher Chrysler Dodge Jeep Ram of Delray is closed now. It will open tomorrow at 8:30 a.m.