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ScrapRight
- Software company
- Chambersburg, PA
About this business
ScrapRight is Recycling Software Done Right. Having served hundreds of Recycling Centers and Scrap Yards in multiple countries to get into compliance and run their businesses more easily and efficiently, our team has carefully crafted the best recycling software program the scrap industry has ever seen. Ticketing, compliance, inventory and shipping are made easy with ScrapRight. With over 750 successful software installations, thousands of users, and millions of tickets processed, ScrapRight has rapidly become the #1 easie... read more
Location details
413 Phoenix Dr, Chambersburg, PA, 17201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We met most of the people in the company and all were very friendly. Customer support is perfect Pros: The customer service, the sales guy is awesome. If i have a problem they are either available or get back to me in 15 min or less. I've had very few issues with it since we started and it was mostly learning. Cons: I wish I could put weights in without having to hit "enter weight manually" each weight. That is my only gripe Overall: Its easy to use. I am the one who uses it all day and I had very few issues learning it.
NO ISSUES Pros: The software is easy to use and anyone with just a little bit of computer experience can learn how to use the program. It is easy to add or remove commodities codes and names.
Very easy to Navigate Pros: Tracking of inventory is awesome. Being able to see what's in Finished goods and what's in the whip. Cons: Looking up material via inventory seems like it could be made simpler. Scrap right uses numbers but yet you can't look material up by number code Overall: Tracking of inventory made our life a lot easier
I've had scrap right for many years now. Durability is excellent. Been easy to use. Pros: It is user friendly once you understand the system. Provides inventory and record keeping details. That enables me to maintain accurate cost analysis as well as keeping historical analysis. Cons: At times the system runs slow. Other times part of the system just stops functioning and needs to reboot. Overall: Streamlined inventory cost and analysis.
Extremely happy with my decision to purchase ScrapRight's software program. Pros: Ease of use and technical support. My staff and I were proficient with the software within 24 hours of installation. Their installation team were extremely professional, helpful as well as patient answering all of questions. Cons: Weekend support, though available, is a little bit slower, but available. It would be nice if there were more report options, but short of that, We have zero complaints! Overall: Complete Quick Books Accounting integr... read more
overall, good. Sometimes not as accurate as I would like. Pros: I like having the ability to see average prices for materials, especially in my area. Generally I have very good luck with the app and enjoy using it. Cons: Sometimes the prices aren't as accurate as I would like, but that seems to be improving. Additionally my app seemed to crash a couple times when I first started using it, but again, that has since improved.
Easy, simple problems resolved quickly. Complicated matters are ignored. Pros: The software is easy to use, teach new users how to use, and navigate through. Adding/removing is simple and accessing/printing reports is simple and easy. Cons: Features (like the Container Tracking) are not available and the Scrap Right rep's cannot explain why. Further, ScrapRight rep's are quick to determine a matter "resolved successfully" when in fact the issue was NEVER properly fixed or even addressed.
We've been using ScrapRight for over 5 years now and have been very pleased with it. Pros: ScrapRight keeps us compliant with state recycling laws. It's easy to use and easy to teach others to use. Cons: I have no major complaints. The tech team is working out some kinks in the latest version. I will be ready for the GA vehicle upload to work without any problems.
Happy with our purchase, customer service really makes the package. Pros: Ease of use, but I like the service availability and quick response. We depend on Scrapright for our daily operation if it goes down we cannot function effectively. Cons: Sometimes it locks up. Some of the admin functions are time consuming. It would be nice to change all prices then hit save rather than having to change 1 at a time. Overall: Customer support, we were having a hard time with our previous company.
Frequently asked questions about ScrapRight
How is ScrapRight rated?
ScrapRight has a 4.7 star rating with 180 reviews.
When is ScrapRight open?
ScrapRight is closed now. It will open tomorrow at 7:00 a.m.