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ScrapRight
- Software company
- Chambersburg, PA
About this business
ScrapRight is Recycling Software Done Right. Having served hundreds of Recycling Centers and Scrap Yards in multiple countries to get into compliance and run their businesses more easily and efficiently, our team has carefully crafted the best recycling software program the scrap industry has ever seen. Ticketing, compliance, inventory and shipping are made easy with ScrapRight. With over 750 successful software installations, thousands of users, and millions of tickets processed, ScrapRight has rapidly become the #1 easie... read more
Location details
413 Phoenix Dr, Chambersburg, PA, 17201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Best system i ever had Pros: if you looking for any ticket, you can find it really fast, everything is organized by the system, also is not down very often. Cons: sometimes is really slow and the customers are complaining abou it, I have to call technical support to help me
Business response:
Alfredo, thank you so much for taking time out to provide us with this feedback, it is appreciated more than you can know! Please do me a favor, the next call to tech support please mention this slowness issue and we will troubleshoot, find out why and make recommendations to eliminate! We hate to see any of our customers experience slowness issues. These are typically tied to a malfunctioning piece of hardware, typically a camera. But allow us the opportunity and I am sure we can find it and fix it! Remember support is avai... read more
Works great, does what we need Pros: Easy enough to setup, and customer support is a breeze. Liked the way the software interface looks as well. Cons: Sometimes have devices disconnect or need reconfiguring, otherwise seems like a solid platform software.
Business response:
Chris, thank you for taking time and providing this review and feedback for us! Please note that when it comes any hardware connection issues we do provide FAQ & Videos on the Helpdesk which can be found on your dashboard! If you ever need us to hep with those connection issues we are here for you 7am to 7pm M-F and 8am-4pm on Saturdays at 877-897-6422 Option 4
Scrapright Software has been a blessing beyond words. It has helped me to begin to expand. Pros: The software is easy to understand and use. It helped me to be able to track easily what was purchased, sold, the profit, and what remained in storage. Without this software, I definitely would not have made it through the rough times when scrap prices reached its recent low point. Instead, I have been able to expand. Overall: I have been able to expand my business, and ability to service others.
Business response:
Kevin! Merry Christmas my friend, thank you so much for taking time out of your day to review us! Please let me know if there is anything you ever need help with, you know I am here for you!
Everything is ok - EXCEPT THE VIN # moving over to nmvitis - still doesn't work - no word yet! Pros: Easy to use - user friendly on most applications - except for the NMVITIS - Reports are a lot easier to run than our previous software Cons: Having problems with ADD/NMVITIS - still no answers as to why we cannot use this feature - have not been contacted in weeks to find a solution
Business response:
Brenda, thank you so much for taking time out of your day to review us! Our apologies on the NMVTIS changes with the upload! We have just completed the new update with the fixes for this and support is currently testing, please expect to be updated within the next week and your upload to work perfectly! So sorry that it took a little longer than expected to complete! Please let us know if you ever need any help and we will be here for you!
We've seen the rest, we definitely have the best! Overall: We switched from "The Other Guys" Life couldn't be better! Rep and his entire team have really created a great product and a great company! Service after the sale is where they excel!
Frequently asked questions about ScrapRight
How is ScrapRight rated?
ScrapRight has a 4.7 star rating with 159 reviews.
When is ScrapRight open?
ScrapRight is closed now. It will open at 7:00 a.m.