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ScrapRight

4.6

About this business

Location details

413 Phoenix Dr, Chambersburg, PA, 17201, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 7:00 p.m.
Tue07:00 a.m. to 7:00 p.m.
Wed07:00 a.m. to 7:00 p.m.
Thu07:00 a.m. to 7:00 p.m.
Fri07:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 2:00 p.m.
SunClosed
4.6193 reviews
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pat P.'s profile image
pat P. 
6 years ago

Scrap Right is the Right Choice Pros: The ScrapRight Software is the easy to use. Customers are in and out quickly with complete transparency. We can also recall old purchases with easy. This system has paid for its self over and over again! I have it in use at both of my yards and if ever we have a problem tech support is always available to assist. Cons: Scrap Right is real good about addressing issues and making changes to better fit your needs. Overall: We have enjoyed excellent service for five years now. They are alway... read more

Business response:

Pat, thank you for you very kind review! We appreciate partnering with you, your companies & your employees! And we look forward to being there with you as you grow into your new locations! 

Matt F.'s profile image
Matt F. 
6 years ago

A+ Support Team Pros: Ease of use. Training time is reduced as ScrapRight is friendly to individuals with limited computer experience. Cons: I would like to see more reporting options. ScrapRight provides a variety of great reports, but deep diving into the business is limited and inconsistent. Overall: ScrapRight's inventory solution has been great for keeping track of stock and shipping material is now a breeze. 

Matthew B.'s profile image
Matthew B. 
6 years ago

Love This Software Pros: There are too many things to begin to make a list about the reasons I love this software. From it being so user friendly to how personalized you can make it to your specific company. The functionality of this software is awesome and I would recommend this software to everyone in the scrap industry. Cons: There are zero Cons to this product. I love the software. Overall: My overall experience has been incredible. The amount of information this software provides is awesome. 

Eric T.'s profile image
Eric T. 
6 years ago

Scrap right software Pros: User friendly and easy to train employees on Good inventory control Good reporting capabilities Cons: Not ready to merge different locations together along with QuickBooks Suppose to be coming in near future Looking forward to that part Overall: Team at scrap right are professional and great to work with Very responsive to anything we need 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Good Software Solution for small to medium businesses Pros: Software is easy to use and interface is simple and friendly, it must be since where it is used, the users are not tech-savvy. The software is updated regularly by the ScrapRight team. Cons: Requires regular maintenance, such as restarting certain services. The automated scripts and maintenance tasks are not doing sufficient job. I am sure its a configuration/setup thing that can be easily resolved. Overall: Great support team at ScrapRight, however, there is no sup... read more

Ray C.'s profile image
Ray C. 
6 years ago

user friendly Pros: I like using the inventory as it helps me keep better track of what we have purchased. Producing reports are easy. Pictures of what we buy and who sells to us has a lot of added benefits as well. Cons: updates. You will never get away from updates, but sometimes a update to fix a problem creates another problem and you have to wait for another update to fix that problem. Overall: The benefit is the inventory control system. 

belinda b.'s profile image
belinda b. 
6 years ago

Has a lot of great features Pros: It takes pictures of products, customers getting paid, place to store information. Cons: The receivables is very time consuming. When your receiving payment from one company, I could have 15 bill of ladings on one check, you have to go into each bill of lading, correct the price, put the amount paid, check number. it would be nice to have the option to select multiple bill of ladings to one check payment entry. container tracking has a lot of issues, we allocate one, then pick it up, bring i... read more

Business response:

Belinda - thank you so much for taking time to Review ScrapRight! The constructive feedback really means the world to us and really helps us to be a better company. I will be asking Derek to reach out to you on two topics 1. You can settle multiple BOL on one check, so he will show you how. 2. To review the new release on Assett management and tracking and make your life wonderfully easier with all the new features and fixes!! Please tell Chris Bates how much we appreciate your business and feedback as well! 

Robert C.'s profile image
Robert C. 
6 years ago

Recycling made easy! Pros: User friendly, lots of features that can be customized and the reports. Cons: Wish the customer history feature worked faster. 

Business response:

Robert thank you for submitting your review! This not only means the world to us but also helps other CRV and Scrap/Recycling yards like yours to make the "Right" decision to go with ScrapRight! Its crazy to think you guys have been using ScrapRight now for eight solid years! I am reaching out to Tech support find out why you are seeing a slowness in the customer history report. 

Lorena B.'s profile image
Lorena B. 
7 years ago

Excellent software, easy to use Pros: *Is so friendly with the new users *That it have a free demo *The material in the software its extensive, clarify all your doubts Cons: *The weekend support is slower that the in the week *The admin funtions aretime consuming *Sometimes the system needs to reboot Overall: People in the support are very good, I'm so gratefull 

Frequently asked questions about ScrapRight

How is ScrapRight rated?

ScrapRight has a 4.6 star rating with 193 reviews. 

When is ScrapRight open?

ScrapRight is closed now. It will open at 7:00 a.m.