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ScrapRight
- Software company
- Chambersburg, PA
About this business
ScrapRight is Recycling Software Done Right. Having served hundreds of Recycling Centers and Scrap Yards in multiple countries to get into compliance and run their businesses more easily and efficiently, our team has carefully crafted the best recycling software program the scrap industry has ever seen. Ticketing, compliance, inventory and shipping are made easy with ScrapRight. With over 750 successful software installations, thousands of users, and millions of tickets processed, ScrapRight has rapidly become the #1 easie... read more
Location details
413 Phoenix Dr, Chambersburg, PA, 17201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Decent software Pros: ScrapRight is easy to learn and use. It allows you to meet the requirements set forth by the government for the scrapping industry. Cons: Needs some minor updates. Such as the ability to sort lists differently and go back to previous screens without starting over. Overall: Customer service is either super quick or rather delayed.
Business response:
Good morning Jennifer, Thank you for taking time to review ScrapRight we appreciate and build our software based on candid reviews like this! Wanted to make sure you are aware of the FAQ's on our dashboard in the software, these can sometimes provide you with self help, also did you know that there is a chat available at the bottom of the dashboard page as well, this can sometimes help you to get the answers from a tech support agent a little quicker! We are striving to take your comments and stars to the next level, what wo... read more
New approach needed Pros: Good POS system for the price and run specials. Cons: Doesn't interface well with Quickbooks, and staff isn't helpful navigating the pitfalls of your product.
Business response:
With no name I have to make an assumption that you are an iScrapRight subscriber? Our iScrapRight product is not intended to integrate with QuickBooks, nor will this be an offering in the future on this product. If you would like a discounted price on upgrading to our flagship product ScrapRight which does including integration to QuickBooks I would like to offer that to you. Also, iScrapRight includes chat support with our Tier One team but our Tier One and Tier Two support techs are available to our ScrapRight customers fr... read more
Scrap right Pros: Cuts back on mistakes and easy to train Cons: The ID scanner and tweaks - though they are quick to help resolve problems
ScrapRight_Review Pros: This software works really well when integrating with other systems. Support really helps through the process. Cons: Implementation is a lengthy process, but I feel this software handles it better than most. Overall: The experience has been pleasant
Scrap Right is the Right Choice Pros: The ScrapRight Software is the easy to use. Customers are in and out quickly with complete transparency. We can also recall old purchases with easy. This system has paid for its self over and over again! I have it in use at both of my yards and if ever we have a problem tech support is always available to assist. Cons: Scrap Right is real good about addressing issues and making changes to better fit your needs. Overall: We have enjoyed excellent service for five years now. They are alway... read more
Business response:
Pat, thank you for you very kind review! We appreciate partnering with you, your companies & your employees! And we look forward to being there with you as you grow into your new locations!
A+ Support Team Pros: Ease of use. Training time is reduced as ScrapRight is friendly to individuals with limited computer experience. Cons: I would like to see more reporting options. ScrapRight provides a variety of great reports, but deep diving into the business is limited and inconsistent. Overall: ScrapRight's inventory solution has been great for keeping track of stock and shipping material is now a breeze.
Love This Software Pros: There are too many things to begin to make a list about the reasons I love this software. From it being so user friendly to how personalized you can make it to your specific company. The functionality of this software is awesome and I would recommend this software to everyone in the scrap industry. Cons: There are zero Cons to this product. I love the software. Overall: My overall experience has been incredible. The amount of information this software provides is awesome.
Scrap right software Pros: User friendly and easy to train employees on Good inventory control Good reporting capabilities Cons: Not ready to merge different locations together along with QuickBooks Suppose to be coming in near future Looking forward to that part Overall: Team at scrap right are professional and great to work with Very responsive to anything we need
Good Software Solution for small to medium businesses Pros: Software is easy to use and interface is simple and friendly, it must be since where it is used, the users are not tech-savvy. The software is updated regularly by the ScrapRight team. Cons: Requires regular maintenance, such as restarting certain services. The automated scripts and maintenance tasks are not doing sufficient job. I am sure its a configuration/setup thing that can be easily resolved. Overall: Great support team at ScrapRight, however, there is no sup... read more
Frequently asked questions about ScrapRight
How is ScrapRight rated?
ScrapRight has a 4.7 star rating with 159 reviews.
When is ScrapRight open?
ScrapRight is open now. It will close at 7:00 p.m.