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SECU Credit Union
- Credit Unions
- Linthicum Heights, Maryland
About this business
Location details
971 Corporate Blvd, Linthicum Heights, Maryland, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
APP IS ALWAYS HAVING ISSUES CANNOT EVEN OPEN IT RIGHT NOW
9.12.22 The app no longer functions. I can't even log in. Please fix this as I can't deposit checks anymore. The mere fact that you can't type in your birthday is absurd. I was born in the 70s.. who in the heck wants to scroll that damn much to simply set up my account. The date defaults to the current date. App developers... you've got to make this SIMPLE fix.
Business response:
Good Morning, I've replied to the email you sent us with screenshots. You can tap on the year and select the year you were born rather than scrolling through all the months of all the years. I hope this helps
Am I the only one having the problem with logging in ( biometrics on)? I don't believe I'm the only one. Randomly I've been getting this "There has been a system error" error with 3 buttons (retry, logout, contact support) when I launch app. Same issue is happening on Galaxy S9+ / Android 10 and Galaxy S22+ Android 12, so this is NOT the user / device setup error. If secu can provide email address to reach out to their engineering team I will gladly share screenshots / logs. One star for now.
The app is not allowing me to transfer or bill pay. I have uninstalled and reinstalled, but issue persists.
Still garbage, still crashes constantly. What a scam.
I used to be able to remote deposit. App now crashes when I try to capture the back of check. I have a samsung phone. My son who has an older phone can still make deposits. It is very frustrating since I moved to another state but don't want to change banks.
Business response:
We have identified an issue effects some Android devices. A fix for the issue you are describing will be in our next app update. We apologize for the inconvenience this issue is causing.
The check deposit feature crashes constantly and this is the main reason I use the mobile app. Really irritating and wastes my time.
App will not open. Just sits on splash screen.....
Please fix check depositing. Being rather far away from a branch location makes it much more difficult to deposit checks.
Frequently asked questions about SECU Credit Union
How is SECU Credit Union rated?
SECU Credit Union has a 4.2 star rating with 2,607 reviews.
When is SECU Credit Union open?
SECU Credit Union is closed now. It will open at 8:30 a.m.