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Seminole Chevrolet Service
- Auto Repair
- Sanford, FL
About this business
Location details
972 Towne Center Blvd, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ronnie sold my mother a 2022 Honda Accord about three Ronnie sold my mother a 2022 Honda Accord about three weeks ago. As soon as she drove off the lot she noticed a strange noise coming from the front left wheel when making a sharp turn, she immediately (same day) notified Ronnie and was told to take it to Honda to have them look at it if she was concerned because the vehicle was still under warranty. Now, after having Honda inspect the car they have found almost $6k worth of unreported damages to the vehicle, including sig... read more
Business response:
We sincerely apologize for the experience you've had, and we understand your frustration with the situation. This is certainly not the level of service we strive for, and we take your concerns very seriously. As a reminder, we did offer multiple times to take a look at the vehicle to diagnose any safety concerns at no charge to you or your mother, but you refused to bring the vehicle in. We understand that some factors may prevent you from bringing the vehicle back, and our offer still stands up to 30 days after your mother'... read more
Ok, so my review of terrible service was removed? Ok, so my review of terrible service was removed??? It is what it is TERRIBLE!! I wasted almost $700. For nothing!! Tires were not rotated ( I marked them), new batteries in key fob(also marked) not done and it goes on an on! I am on a fixed income and lost money on service I DID NOT GET!!! Think twice and go somewhere else that is trustworthy!!
Business response:
We are truly sorry to hear about the issues you encountered during your recent service visit for your 2006 Toyota. We sincerely apologize that the oil change, tire rotation, wiper blades, and key fob battery replacements were not completed as requested and that there was no response to your email from the Service Manager. To discuss your specific experience and ensure a resolution, please reach out to General Manager, Ronnie Whitlock, at rwhitlock@vtaig.com. We appreciate your understanding and patience.
Not good. Not good. Thay added on too many extra costs making the price about $5,000 over the car price!!!
Business response:
Thank you for taking the time to share your recent experience at Seminole Toyota. Transparency in pricing is important to us, and we want to ensure you understand the breakdown of these additional costs. We would be happy to review the details of your purchase with you. To discuss this further and explore potential solutions, please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com at your earliest convenience.
I'm writing this review as a warning! I'm writing this review as a warning! Do not do business at this Toyota dealership. They care nothing about you as a customer. Out of more than 96 complaints, Mark Dalton has twelve one star ratings. He's a poor excuse for a manager and as a person. He's disrespectful arrogant and rude. The owner of this establishment needs to address these complaints seriously and not just allow the internet team to reply with generic responses. The customer service from Mark Dalton, was awful. Mark you... read more
Business response:
Hi Chester, we're sorry to hear about your experience at our dealership. We take customer feedback seriously and will address your concerns with our team. We strive to provide excellent customer service. Thank you for bringing this to our attention.
What started off as a nice experience with one of the What started off as a nice experience with one of the sales managers turned into harassing nightmare by the finance department after a down payment was electronically sent. They received the money the same day (verified by the bank) and continued to claim they didn’t have it after letting me leave with the car because they watched me do the transfer. Over 50 phone calls from two different phone numbers with an approximately 25 minutes that continued over the course of 2 1... read more
Business response:
Tyler, we apologize about the miscommunication with our finance department. Transfers come through differently to wires - so it was not present in our accounts. Once the funds did appear, we did reach out and apologize. Please call Sam Bunte at 407-302-8800 if you have any further questions.
There was no internet discount like the website said, and There was no internet discount like the website said, and like i was told there was over the phone. bait and switch nonexistent discounts. Unethical liars sold car out from under me for offer i accepted. I accepted their offer via text and they said they had a customer appointment to see the car so i would have to wait if they didn't sell it. that's ice cold unethical no honor. i accepted the offer in writing (sms), that's a deal imo. shady sales tactics, no honor amo... read more
Business response:
Hi Garrett, we're sorry to hear about your negative experience. We take your feedback seriously and will address it with our team. We strive to maintain transparency and uphold ethical standards. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
Buyer beware Imagine Purchasing a 2020 model vehicle ONLY to have the check engine light come on in less than 24 hours after driving off the lot. Then being told by the fast talking manager that 'hey all cars are sold AS IS, that's the point of getting a warranty package'. I guarantee you as a hard working person taking on a new 20k+ loan on a faulty car THAT'S NOT the response I wanted to hear. Don't take their word on the 60 point inspection. Ask to see the report and ask they explain what the report says and how it affect... read more
Business response:
Sapho, thank you for expressing your concerns. Our goal is to provide great customer service with transparent pricing. You visited our store with this concern, in which we agreed to help fix the solution. We showed you proof of the inspection, and displayed to you all that was done. We are sorry for the inconvenience this may have caused, but we are happy to help as prior agreed to. Let us know if you are still interested in us assisting you in regards to this matter. Reach out to Sam Bunte for further information, he can be... read more
Buyer beware What to know when purchasing a used car from them. First thing make sure everything that should come with the vehicle is with the vehicle, Keys, Fobs, Carpet mats, Jacks, spare tire, manual in the glove box, lug nut key if it has custom rims. They are going to inflate the price with multiple fees. Dealer fee is 800 + dollars they will try a tag and title fee of 500, but FL state is only 75 each if you are transferring. They will try some dealer improvement fee of another 1000.00 then they tried some other misc 1... read more
Business response:
Hi DV, thank you for sharing your feedback. We apologize for any inconvenience you experienced during your car purchase. We strive to provide transparent pricing. We appreciate your insights and will use them to improve our processes. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
Bad Dealership, dishonest If you are looking for dishonesty, unprofessionalism, bad deal then you can visit this stealership instead of dealership. No good company, learn from the people who went through the unscrupulous behavior. Dont go to Toyota at Reinhart Road Seminole.
Business response:
Juliet, Thank you for sharing your experience. We are saddened to hear it did not go as anticipated. We would like to resolve or help your situation. Please reach out to Sam Bunte at 407-302-8800 to discuss more information.
Frequently asked questions about Seminole Chevrolet Service
How is Seminole Chevrolet Service rated?
Seminole Chevrolet Service has a 4.1 star rating with 421 reviews.
When is Seminole Chevrolet Service open?
Seminole Chevrolet Service is open now. It will close at 7:00 p.m.