This profile has been claimed by the business owner or representative.
Serramonte Ford
- Car Dealers
- Colma, CA
About this business
Location details
999 Serramonte Blvd., Colma, CA, 94014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Good service. Their process of getting a new airbag and fixing the recall took e less than 5 days
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
The service was great! I was in and out within the time frame quoted by the representative. They do a good service at Serramonte Ford.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Did quality work, but because of the way they did the job, if I keep the car I may pay double for what they could've had done all at once and that's disappointing.
Business response:
Thank you for letting us know. Please feel free to call and break down the costs of the service you need done.
Wanted Edge recall and oil change. Parts for recall have been back ordered since July, so would have to make another appointment. Brought it in for just oil change. When service writer called and said the car was ready, he also said that the recall had been done. This was unexpected but appreciated. Thank you.
Business response:
Thank you for your positive feedback!
I got right in and out with the express service
Business response:
Thank you for your positive review!
All was good. Completed when promised.
Business response:
Thank you for your positive feedback!
Every thing went very smooth. Truck was ready when promised. Richie is a very good service writer
Business response:
Thank you for your positive review!
Car was towed to Serramonte Ford because it wouldn't start. Turned out to be the hybrid battery causing issues. Mauricio was fantastic. He kept us informed throughout the time in the shop and while there we had it serviced. we are completely satisfied.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
They used to wash and vacuum the interior before now they don't what happen to costumers service?
Business response:
We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. While we make every attempt to wash and vacuum all of our clients vehicles, sometimes due to time constraints we are not always able to do so. Please contact our Customer Relations Manager, Maryanna, at 650-301-7101 to arrange for this complimentary service to be performed at your convenience.
Frequently asked questions about Serramonte Ford
How is Serramonte Ford rated?
Serramonte Ford has a 4.4 star rating with 5,248 reviews.
When is Serramonte Ford open?
Serramonte Ford is closed now. It will open at 7:00 a.m.