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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,667 reviews
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2018 FORD C-MAX SE Owner's profile image
2018 FORD C-MAX SE Owner 
a year ago

I appreciated having my car returned to me washed! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you loved the car wash service. We always aim to make your experience shine. Looking forward to serving you again soon! 

2022 FORD MUSTANG Owner's profile image
2022 FORD MUSTANG Owner 
a year ago

My first experience ever at Serramonte Ford was outstanding. I took my used '22 Mustang in for servicing. Thank goodness I had the good fortune to have Pam answer when I called in to make the appointment. Hands down, best experience at a car dealer ever. She got me in the next morning, arranged for a ride, provided useful updates, and my service came in UNDER the estimate. When does that ever happen? Never....until now. Pam is a dream; I'm looking forward to my next visit to Serramonte. 

Business response:

Thanks for the fantastic review! We're thrilled to hear about your outstanding experience with Pam and our service team. We strive to exceed expectations, and it's great to know we hit the mark for you. Looking forward to welcoming you back for your next visit! 

2018 FORD ESCAPE TITANIUM Owner's profile image
2018 FORD ESCAPE TITANIUM Owner 
a year ago

The Service Advisors are professional, knowledgable, and consistently coordinate the service process seamlessly. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that our Service Advisors made your experience seamless and professional. Your satisfaction is our priority, and we appreciate your support! 

2010 FORD FUSION SE Owner's profile image
2010 FORD FUSION SE Owner 
a year ago

I had a wonderful experience at Serramonte Ford. Kyle was very helpful and caring. I greatly appreciate the amazing service. 

Business response:

Thank you! We're thrilled to hear about your wonderful experience with Kyle. Our team is dedicated to providing exceptional service, and your feedback means a lot to us. We look forward to welcoming you back to Serramonte Ford! 

2016 FORD FUSION SE Owner's profile image
2016 FORD FUSION SE Owner 
a year ago

Great customer service! Prompt response to inquiries. 

Business response:

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service team. Prompt responses are what we strive for, and it's wonderful to know we hit the mark for you! 

2023 FORD ESCAPE PLATINUM Owner's profile image
2023 FORD ESCAPE PLATINUM Owner 
a year ago

Good communication great service 

Business response:

Thank you for highlighting our good communication and great service! 

2023 FORD BRONCO SPORT BADLANDS Owner's profile image
2023 FORD BRONCO SPORT BADLANDS Owner 
a year ago

Easy to get an appointment. Friendly and knowledgeable. My Bronco no longer squeaks 

Business response:

It is great to know you had a positive experience with our service! We're happy we could resolve the squeaking in your Bronco. 

2010 FORD FLEX LIMITED Owner's profile image
2010 FORD FLEX LIMITED Owner 
a year ago

All work done well and quickly, found additional necessary work to keep the car roadworthy 

Business response:

Thanks for the awesome feedback! We're glad to hear you had a great experience with our team. Keeping your vehicle in top shape is our priority, and we appreciate your trust in us. Safe travels on the road! 

Jay Y.'s profile image
Jay Y. 
a year ago

They did my service and did my recall work very quickly my rep was excellent I love the service department here 

Business response:

Thanks, Jay! We're thrilled to hear that you had a great experience with our service department. Your satisfaction is our priority, and we appreciate your kind words about our team. Looking forward to serving you again! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,667 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.