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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,304 reviews
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2016 FORD EXPLORER SPORT Owner's profile image
2016 FORD EXPLORER SPORT Owner 
11 months ago

Oil change & tire rotation completed in a hour. Great service!!!! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with your oil change and tire rotation. Our team always aims for efficiency and quality service. We appreciate your support and look forward to seeing you again! 

Bob G.'s profile image
Bob G. 
11 months ago

Thank you Serramonte Ford and service advisor Richie.Robert Gin 

Business response:

Thanks for the fantastic review, Bob! We're thrilled to hear you had a great experience with Richie at Serramonte Ford. Your satisfaction means a lot to us, and we look forward to serving you again soon! 

2021 FORD ESCAPE TITANIUM Owner's profile image
2021 FORD ESCAPE TITANIUM Owner 
11 months ago

Serramonte Ford is the best Ford dealership anyone could ever hope for. The service supervisor, Henry Bueno, is absolutely amazing in every way--he was able to diagnose a difficult-to-determine but persistent and troubling problem that took our car out of commission for the holiday season, starting at Thanksgiving. Thanks to Henry and his tech, they saved Christmas and New Year's for us, and traced the problem back to poor manufacturing at the plant. The car is now fixed and we feel very lucky to have Serramonte Ford as our ... read more

Business response:

Thank you for your fantastic review! We're thrilled to hear that Henry and our team were able to get your Ford Escape back on the road just in time for the holidays. Your satisfaction means the world to us, and we appreciate your trust in Serramonte Ford! 

2022 FORD BRONCO SPORT BIG BEND Shopper's profile image
2022 FORD BRONCO SPORT BIG BEND Shopper 
11 months ago

The team at Serramonte Ford did an amazing job! Will definitely be a returning customer. 

Business response:

Thank you for your kind words! We're thrilled to hear you had a great experience with our team at Serramonte Ford. We look forward to welcoming you back for your next visit! 

2016 FORD FUSION SE HYBRID Owner's profile image
2016 FORD FUSION SE HYBRID Owner 
11 months ago

Always great service from this team! 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear that you consistently enjoy great service from our team. Your support means a lot to us! 

2023 FORD TRANSIT T-350 HD Owner's profile image
2023 FORD TRANSIT T-350 HD Owner 
11 months ago

It was awesome and hassle free! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had an awesome and hassle-free experience. Your satisfaction is our top priority, and we look forward to serving you again in the future! 

2023 FORD EDGE ST Owner's profile image
2023 FORD EDGE ST Owner 
11 months ago

I was able to get an appointment first thing in the morning. Dropped the car off and had breakfast within walking distance. Provided the service requested in the specified amount of time. A working desk with WiFi was available for me to have a meeting while waiting. Was able to use my Ford reward points to pay for part of the service. All round great experience. 

Business response:

Thank you for sharing your fantastic experience! We're thrilled to hear that our service, location, and amenities met your needs. It's great that you could use your Ford reward points too. We look forward to serving you again soon! 

Deidre B.'s profile image
Deidre B. 
11 months ago

Serramonte Ford never disappoints, very well staffed and organized. Pamela, was my service advisor and she always goes above and beyond to make sure my questions and concerns are addressed. 

Business response:

Deidre, thanks for the fantastic review! We're thrilled to hear that Pamela provided you with exceptional service. Our team takes pride in being organized and attentive, and we appreciate your recognition. Looking forward to serving you again! 

2020 FORD MUSTANG Owner's profile image
2020 FORD MUSTANG Owner 
a year ago

Mo came to my house to fix breaks recall. Excellent work and service. 

Business response:

Thanks for your awesome feedback, 2020! We're thrilled to hear that Mo provided excellent service with your brake recall. Our team is dedicated to making sure you have the best experience possible. Enjoy your drive! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,304 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.