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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,304 reviews
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2022 FORD ECOSPORT S Owner's profile image
2022 FORD ECOSPORT S Owner 
11 months ago

I liked that it felt neighborhoody. I felt at ease and at home. 

Business response:

Thank you for your thoughtful review! We're delighted to hear that our atmosphere made you feel at ease and at home. Creating a welcoming, neighborhood feel is something we strive for, and it's wonderful to know it resonated with you. We hope to continue providing you with that same comfort and care in the future! 

2022 FORD EXPLORER ST Owner's profile image
2022 FORD EXPLORER ST Owner 
11 months ago

Pamela at Serramonte was extremely helpful!!! Best service we have ever had at any company.. 

Business response:

Thanks for the fantastic review! We're thrilled to hear that Pamela provided you with exceptional service. Our team is dedicated to making every experience great, and your feedback really motivates us. We look forward to serving you again in the future! 

2013 FORD FUSION SE HYBRID Owner's profile image
2013 FORD FUSION SE HYBRID Owner 
11 months ago

Great customer service, staff was very helpful. Okay thank you!! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your support! 

2022 FORD BRONCO BIG/BLAC/WILD T Owner's profile image
2022 FORD BRONCO BIG/BLAC/WILD T Owner 
11 months ago

Everything went well and checked for the annual checkup. I was dissappointed the vehicle was not washed prior to receiving it post checkup. 

Business response:

Thank you for your feedback. We're glad your checkup went smoothly! We apologize for not meeting your expectations with the vehicle wash. Your comments help us improve, and we'll ensure our team pays closer attention to this detail in the future. 

2012 FORD FOCUS SE Owner's profile image
2012 FORD FOCUS SE Owner 
11 months ago

These guys are on the ball. They know what they are doing and present the options so I can make an informed decision. Clean, courteous and professional. 

Business response:

Thank you for the fantastic feedback! We're glad to hear our team provided you with clear options and a positive experience. Your satisfaction is our priority, and we appreciate your support. Hope to see you again soon! 

2019 FORD EXPLORER POLICE INTERCEPT Owner's profile image
2019 FORD EXPLORER POLICE INTERCEPT Owner 
11 months ago

Excellent serve job done by Serramonte Ford. I will go again and again for services 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear you had an excellent experience with us We look forward to welcoming you back for your future service needs. Your satisfaction means the world to us! 

2025 FORD EXPLORER ST Shopper's profile image
2025 FORD EXPLORER ST Shopper 
11 months ago

The team is extremely helpful and friendly and follows up effectively on open items. 

Business response:

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Our goal is to provide helpful and friendly service, and it's wonderful to know we hit the mark. We appreciate your support and look forward to serving you again! 

2008 FORD ESCAPE HEV Owner's profile image
2008 FORD ESCAPE HEV Owner 
11 months ago

Quick and efficient thank you! 

Business response:

Thank you for your kind words! We're thrilled to hear you found our service quick and efficient. Your satisfaction is our top priority, and we appreciate your support! 

2019 FORD EDGE SEL Owner's profile image
2019 FORD EDGE SEL Owner 
11 months ago

I really hate these surveys. They did their job and returned the car to me on time. Isn't that what they get paid to do? 

Business response:

Thanks for your feedback. We appreciate your recognition of our team's punctuality. Surveys help us improve, but we understand your perspective. Enjoy your time with your car! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,304 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.