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999 Serramonte Blvd., Colma, CA, 94014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
The entire team at Serramonte Ford is exceptional! From finding us the perfect car, to financing, to cleaning it up to driving it away! The experience was so friendly, professional and special. Jason Lakey is incomparable! Thank you Serramonte Ford!
Business response:
Thank you for the fantastic review! We're thrilled to hear you had such a great experience with our team, especially with Jason. Your satisfaction means the world to us, and we're here for all your future needs. Enjoy your new ride!
Anton and crew were great, as always! Prompt, courteous and just real nice guys!
Business response:
Thanks for the awesome review, Anton! We're thrilled to hear you had a great experience with our team. We appreciate your kind words and support, and look forward to serving you again soon!
Quick and easy. No hassle. Customer service was great.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a quick and hassle-free experience with our customer service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!
Serramonte Ford did my 60,000 mile service and all took care of items covered by my extended warranty.oil leak required engine and transmission removal.. Good work and they polished the car. Hard to get responses on the phone.
Business response:
Thank you for your feedback! We're glad to hear you were satisfied with the service and the care taken with your vehicle. We understand that communication can sometimes be challenging, and we're working to improve our response times. We appreciate your support!
My experience has always been so positive at Serramonte Ford. Kyle and Carl both took great care of me as I really appreciate how quick and efficient my service is. The Ford family at Serramonte always goes above and beyond to make sure I am well supported with my customer needs.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that Kyle and Carl provided you with such positive experiences. Our team is dedicated to delivering exceptional service, and it's great to know we hit the mark. We look forward to seeing you again soon!
My service advisor was great, kept me informed throughout the day
Business response:
Thanks for your awesome feedback! We're thrilled to hear that your service advisor provided excellent communication. Keeping our customers informed is a top priority. We appreciate your support and look forward to serving you again!
They are the best !! Kind and caring !! Giving the best deal your pocketbook can handle
Business response:
Thank you for the fantastic review! We're thrilled to hear you had a great experience and found a deal that works for you. Our team is dedicated to providing the best service possible, and your feedback means a lot to us. Enjoy your new ride!
Friendly and efficient service agent! Easy drop off Nice help in getting the Lyft ride home Good and timely text from agent ... polite and helpful in the process of getting car back
Business response:
Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our service team. Making your visit seamless and convenient is our priority. We appreciate your support and look forward to serving you again!
Scheduled appointment, work was completed
Business response:
Thank you for your feedback! We're glad to hear your appointment went smoothly and the work was completed. If there's anything we can do to make your next experience even better, please let us know. We appreciate your support!
Serramonte Ford has a 4.4 star rating with 5,052 reviews.
Serramonte Ford is closed now. It will open at 7:00 a.m.