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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,666 reviews
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2024 FORD MAVERICK LARIAT TREMOR Owner's profile image
2024 FORD MAVERICK LARIAT TREMOR Owner 
11 months ago

Fast service and they had the tire on stock just wish they would have loner cars available 

Business response:

Thank you for taking the time to share your experience with us. We are pleased to hear that you received fast service and that we had the tire you needed in stock. Your feedback regarding loaner cars is valuable, and we appreciate your suggestion. We look forward to serving you again in the future! 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
11 months ago

Carlis is amazing service rep 

Business response:

Thank you for your feedback. We are thrilled to hear that you had a great experience with Carlos as your service representative. Our team is dedicated to providing excellent service, and it's wonderful to know that Carlos made a positive impact during your visit. We appreciate your support! 

2014 FORD MUSTANG Owner's profile image
2014 FORD MUSTANG Owner 
11 months ago

Carlos Alcalaat Serramonte Ford service always takes good care of my Mustang. 

Business response:

Thank you for your wonderful review! We are delighted to hear that Carlos and the service team consistently take great care of your Mustang. Providing excellent service is our top priority, and it's rewarding to know that we are meeting your expectations. We look forward to serving you again! 

2018 FORD F250 SUPER DUTY/PLAT/KING Owner's profile image
2018 FORD F250 SUPER DUTY/PLAT/KING Owner 
11 months ago

I can take my King Ranch anywhere. I chose to take it to Serramonte Ford fleet service because of Anton Wong. Antons the best! HE keeps me coming back ! 

Business response:

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Anton Wong has been able to provide you with exceptional service. Our team is dedicated to ensuring that our customers receive the best care possible, and it's wonderful to know that you feel supported with your King Ranch. We look forward to serving you again! 

2005 FORD FOCUS ZX3 Owner's profile image
2005 FORD FOCUS ZX3 Owner 
11 months ago

Service always completed same day. Advisor is always helpful and knowledgeable. 

Business response:

Thank you for your kind words. We are thrilled to hear that you consistently receive prompt service and that our advisor has been able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to seeing you next time! 

2023 FORD MUSTANG MACH-E SELECT Owner's profile image
2023 FORD MUSTANG MACH-E SELECT Owner 
11 months ago

I had a flat tire that I needed towed to the dealer and luckily I had the Ford Pass app and saw that they offered towing services in the app. The wait said 2 hours but they came earlier and arrived in about 40 min. The man got me to the dealership swiftly where I was then helped by Mahmoud at Ford Serramonte. He was very calm, professional and prompt which was very appreciated being that I was on a time crunch to get to work. He then offered me a lyft and walked me out to my ride. Great service! 

Business response:

Thank you for taking the time to share your experience with us. We are thrilled to hear that our towing service was able to assist you promptly and that Mahmoud provided the exceptional service we strive for. It's always our goal to make challenging situations smoother, especially when our customers are on a tight schedule. We appreciate your support and look forward to serving you again in the future! 

2006 FORD EXPLORER EDDIE BAUER Owner's profile image
2006 FORD EXPLORER EDDIE BAUER Owner 
11 months ago

Excellent service Henry Bueno was great in getting my car repaired. Jason was an excellent young man that returned my car home. Total experience was wonderful. I would recommend Serramonte Ford's service department 

Business response:

Thank you for sharing your positive experience with us! We are delighted to hear that Henry and Jason provided you with exceptional service during your car repair process. Our team strives to ensure that every aspect of your visit is wonderful, and we truly appreciate your recommendation of our service department. Thank you for choosing Serramonte Ford! 

2018 FORD ESCAPE S Owner's profile image
2018 FORD ESCAPE S Owner 
11 months ago

I like the great service for the car anr I like the customer service. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you appreciate both our car service and customer service. Our team is dedicated to providing the best experience possible, and it's rewarding to know we met your expectations. We look forward to serving you again! 

2022 FORD EDGE SE Shopper's profile image
2022 FORD EDGE SE Shopper 
11 months ago

Good Selection of vehicles. The staff was friendly and helpful as well. 

Business response:

Thank you for your positive feedback! We are thrilled to hear that you found our selection of vehicles to your liking and that our staff made your experience enjoyable. We strive to provide excellent service and a diverse range of options for our customers. We look forward to serving you again in the future! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,666 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open at 7:00 a.m.