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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,248 reviews
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2012 FORD FUSION HYBRID Owner's profile image
2012 FORD FUSION HYBRID Owner 
2 years ago

Friendly/good service, but would have helped to be notified when the car was done. Had to call late afternoon of the first day to find out that it would take two days; then another late call the second day to find out when to pick it up. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2001 TOYOTA CAMRY CE/LE/XLE Owner's profile image
2001 TOYOTA CAMRY CE/LE/XLE Owner 
2 years ago

The team at Serramonte Ford is just amazing. They care. Kyle the service advisor is the best any dealership could ever have. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
2 years ago

Service was perfect!! Pam was excellent!! 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2014 FORD FUSION TITANIUM HYBRID Owner's profile image
2014 FORD FUSION TITANIUM HYBRID Owner 
2 years ago

Prompt service. Issue was fixed. Everyone very nice 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2022 FORD MAVERICK XL/XLT/LARIAT Owner's profile image
2022 FORD MAVERICK XL/XLT/LARIAT Owner 
2 years ago

Did my oil change. Waiting only 1 hour. Carlos is very polite and helpful my service advisor. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2016 FORD MUSTANG GT Owner's profile image
2016 FORD MUSTANG GT Owner 
2 years ago

Ive had my vehicles serviced at Serramonte for 20 years. Skilled, well scheduled, and excellent communication. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2015 FORD MUSTANG Owner's profile image
2015 FORD MUSTANG Owner 
2 years ago

Loved it! I was informed about everything and provided with the great service! 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2018 MERCEDES-BENZ E400 Owner's profile image
2018 MERCEDES-BENZ E400 Owner 
2 years ago

Great service, tire replaced. I was in and out in 20 minutes. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2015 FORD ESCAPE SE Owner's profile image
2015 FORD ESCAPE SE Owner 
2 years ago

great customer service, very friendly staff, got complimentary inspection of vehicle for peace of mind 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,248 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.