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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,315 reviews
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2014 FORD FLEX LIMITED Owner's profile image
2014 FORD FLEX LIMITED Owner 
2 years ago

I needed a replacement key. Service rep Richie was very helpful and had the key configured and installed in under an hour 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
2 years ago

A bit costly for the labor charge but they make sure they do their job well done and that the car is in good shape. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2019 FORD ESCAPE SEL Owner's profile image
2019 FORD ESCAPE SEL Owner 
2 years ago

Service writer Carlos is excellent and so are the mechanics. I get the excellent service starting with making the appointment to the end of the job. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2019 FORD ESCAPE SEL Owner's profile image
2019 FORD ESCAPE SEL Owner 
2 years ago

Done on time. Employees are very courteous, kind and helpful. They also approachable to the issues or problem being asked. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2023 FORD MUSTANG MACH-E CALIFORNIA Shopper's profile image
2023 FORD MUSTANG MACH-E CALIFORNIA Shopper 
2 years ago

Very good , satisfying and very friendly staff. They really help me to get my dream car I'm really thankful... 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. Congrats! 

2023 FORD EXPLORER ST Owner's profile image
2023 FORD EXPLORER ST Owner 
2 years ago

Gema was super helpful in preparing my new Explorer. She helped me drive, prepare the paper work and connect me to other service people, add FordPass, walk me through the features. She was standing there (literally) until I drove off with my new car and gave me a farewell wave. Well done and thank you Gema. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
2 years ago

Fast and efficient! Love it! My Ford drives like new now 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Roger D.'s profile image
Roger D. 
2 years ago

Quick, painless and 100% as advertised. Seth Banko was awesome. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2009 FORD ESCAPE HYBRID Owner's profile image
2009 FORD ESCAPE HYBRID Owner 
2 years ago

Took 8 days to get it checked out. Short of personnel. Not always answering phones. 

Business response:

Thanks for the 4 days and we appreciate your understanding in that the supply chain as well as economic conditions have affected our wait times. We would be happy to assist you again in the future or answer any further questions. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,315 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.