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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,315 reviews
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2018 FORD MUSTANG Owner's profile image
2018 FORD MUSTANG Owner 
2 years ago

Service Advisor Rich Wisnewski scheduled quickly to resolve issues. Mechanic assessed check engine light and corrected issue. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2014 FORD C-MAX SEL Owner's profile image
2014 FORD C-MAX SEL Owner 
2 years ago

The staff was great and very clear with how much everything would be and why. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Abe M.'s profile image
Abe M. 
2 years ago

Nothing bad happened - typical car dealership experience. Overpriced and unwilling to negotiate. 

2016 FORD FOCUS RS Owner's profile image
2016 FORD FOCUS RS Owner 
2 years ago

Allways the best from the Team at Serramonte Ford! 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our service team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again soon. 

Karl B.'s profile image
Karl B. 
3 years ago

Henry bueno and Pamela were great, they took care of my vehicle service and delivered it on time. Been going there since 2010, I value this branch a lot to a point that I drive from the East Bay to service it there. 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again soon. 

2022 FORD EXPLORER XLT Shopper's profile image
2022 FORD EXPLORER XLT Shopper 
3 years ago

This dealership have very weltrained , highly educated professionals who provide best service possible in timely manner at best price. 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again soon. 

2019 FORD FUSION SE Owner's profile image
2019 FORD FUSION SE Owner 
3 years ago

All parts were under warranty. Water coolant pump and circuit had broken down. They were replaced. All message gone. They also sent a cab all the way from Daly City to SF for me to pick it up. Super quick checkout. 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again soon. 

Michael B.'s profile image
Michael B. 
3 years ago

The service manager is always friendly, polite and honest. I am a long-time customer and recommend Serramonte Ford to my friends, associates and acquaintances. 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future. 

2022 FORD MAVERICK XL/XLT/LARIAT Owner's profile image
2022 FORD MAVERICK XL/XLT/LARIAT Owner 
3 years ago

They were on time to greet me at 9am it was done at 12 noon. They used all my 42,000 Ford pass points Even tho is was suppose to be complimentary (free) but they gave me a gift for another oil change for future 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,315 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.