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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,248 reviews
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2019 FORD ESCAPE SEL Owner's profile image
2019 FORD ESCAPE SEL Owner 
2 years ago

Been going to Serramonte Ford since 2019 and have always received excellent and professional service. We bought our 2019 Ford Escape there in January of 2019 and couldn't be happier. Thanks to Jared in the Service Department and to all the service team for taking such good care of us over the years. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
2 years ago

Service done on time. Waiting area clean and comfortable. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2020 FORD F150 SUPERCREW Shopper's profile image
2020 FORD F150 SUPERCREW Shopper 
2 years ago

Solid team to work with, very professional. I will be back! 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. me with any further questions or inquiries. 

2020 NISSAN FRONTIER SV Owner's profile image
2020 NISSAN FRONTIER SV Owner 
2 years ago

Oday is a man of his words! Helped when he could and made things happen! 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. me with any further questions or inquiries. 

2017 FORD C-MAX TITANIUM Owner's profile image
2017 FORD C-MAX TITANIUM Owner 
2 years ago

Friendly and responsive service rep. Easy to set up appointment. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2018 FORD EXPLORER LIMITED Owner's profile image
2018 FORD EXPLORER LIMITED Owner 
2 years ago

Grea. It , fast and courteous on time very help full staff 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2021 FORD ESCAPE SE Owner's profile image
2021 FORD ESCAPE SE Owner 
2 years ago

Due to being short staffed because of sick calls form technicians, the service took an extra day. Regardless the person helping me was excellent and offered a rental for the inconvenience. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2019 FORD F150 SUPERCREW Shopper's profile image
2019 FORD F150 SUPERCREW Shopper 
2 years ago

Muy buen trabajo muchas Gracias a los muchachos se les agrádese 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
2 years ago

Good service, however, the dealership mailed out a coupon advertising a "Red Service" but would not honor the price for that service ($149 vs. $249) but agreed to give the same discount ($30). If this coupon is mailed out again, I will complain to the service manager that unless they honor the advertised price for the service, or I will report them to the BBB for false advertising. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,248 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.