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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,248 reviews
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2018 FORD ESCAPE TITANIUM Owner's profile image
2018 FORD ESCAPE TITANIUM Owner 
2 years ago

Great service. Waiting room in spacious and comfortable so I could work while I waited for my car. Service advisor went over the service record with me so I knew exactly what had been done and what condition the car was in. Very happy with this dealership. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2019 FORD RANGER XL/XLT/LARIAT Owner's profile image
2019 FORD RANGER XL/XLT/LARIAT Owner 
2 years ago

I have to say that the service took longer than I had hoped, but not than I had expected There is a comfortable place to sit with a free, espresso machine that makes excellent coffee, lattes, and cappuccinos. Also, you have outlets for your electronics. They said they were shorthanded that day a lot of Service people were sick, but true or not, it definitely took longer than I think it should have. The service advisor was quite polite and kept me abreast of remaining amount of time needed and all of that. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2022 FORD MAVERICK XL/XLT/LARIAT Owner's profile image
2022 FORD MAVERICK XL/XLT/LARIAT Owner 
2 years ago

Todo estuvo perfecto pero me gustaría que cuando lleves tu vehículo al servicio lo limpien por dentro y lo laven por fuera 

Business response:

Gracias por los comentarios positivos! Nos complace saber que nuestro equipo pudo ofrecerle un excelente servicio de atención al cliente durante su visita, así como satisfacer sus necesidades. Agradecemos su negocio y esperamos poder ayudarlo en el futuro con cualquier necesidad. 

2012 FORD FUSION HYBRID Owner's profile image
2012 FORD FUSION HYBRID Owner 
2 years ago

We are always happy with the service and the personnel. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD FUSION SE Owner's profile image
2018 FORD FUSION SE Owner 
2 years ago

Very satisfied. The service dept. does a great job. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2021 FORD EDGE ST Owner's profile image
2021 FORD EDGE ST Owner 
2 years ago

Great service and friendly staff 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
2 years ago

Great, friendly service and fast turnaround 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2015 FORD FOCUS SE Owner's profile image
2015 FORD FOCUS SE Owner 
2 years ago

The Team at Serramonte FORD is really solid. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2018 FORD FOCUS SE Owner's profile image
2018 FORD FOCUS SE Owner 
2 years ago

Excellent customer service at the dealership. Car is performing great after service. Expect long waits during service. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,248 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.