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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,315 reviews
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2011 FORD RANGER Owner's profile image
2011 FORD RANGER Owner 
3 years ago

Always satisfied with the service at Serramonte Fleet Service. Anton Wong is awesome as manager. 

Business response:

Thanks for the positive review, we appreciate your loyalty! 

2008 MERCURY GRAND MARQUIS LS Owner's profile image
2008 MERCURY GRAND MARQUIS LS Owner 
3 years ago

Service was well done - thank you. 

Business response:

Thanks for the positive review! 

2020 FORD MUSTANG GT Owner's profile image
2020 FORD MUSTANG GT Owner 
3 years ago

I was looking for a pre ownerd vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in the perfect car. It looked brand new being a used car and my customer service rep handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. 

Business response:

Thanks for the positive review, we hope you enjoy your new vehicle! 

2008 FORD ESCAPE LIMITED Owner's profile image
2008 FORD ESCAPE LIMITED Owner 
3 years ago

EXCELLENT/GREAT CUSTOME SERVICE 

Business response:

Thanks for the positive review! 

2016 FORD MUSTANG GT Owner's profile image
2016 FORD MUSTANG GT Owner 
3 years ago

Professional service performed timely. Advisor explained services provided and car was ready for pick-up when promised. 

Business response:

Thanks for the positive review! 

2020 FORD ESCAPE TITANIUM Owner's profile image
2020 FORD ESCAPE TITANIUM Owner 
3 years ago

Service on the vehicle was very good. Dropped the ball on having me picked up in time to get my vehicle back. Left me without a car until the next day. 

Business response:

Thanks for the feedback, we appreciate your patience and if you should have further questions related to your appointment... feel free to reach out to our service department. 

2016 FORD C-MAX PREMIUM SEL Owner's profile image
2016 FORD C-MAX PREMIUM SEL Owner 
3 years ago

On time, effective, informative, predictable cost, phone updates that are helpful, free shuttle option All good :) 

Business response:

Thanks for the positive feedback, we appreciate it! 

2017 FORD MUSTANG Owner's profile image
2017 FORD MUSTANG Owner 
3 years ago

Good service, they tried to upsell works that was done already 

Business response:

Thanks for the feedback, our technicians are highly trained in recognizing any issues related to the vehicle that may need to be replaced/repaired per manufacturer recommendations. We want our customers to feel informed of recommendations and to make sound financial decisions where necessary. We'd be happy to answer any further questions/concerns regarding the matter. At your earliest convenience, please reach out to our Service Director, Germane Valentin, at 650-763-2400. 

2005 HYUNDAI ELANTRA GLS/GT Owner's profile image
2005 HYUNDAI ELANTRA GLS/GT Owner 
3 years ago

Excellent service and very courteous staff, always! Thank you. 

Business response:

Thank you for the positive review! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,315 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.