Shawn McRoberts at Mutual of Omaha Mortgage

Business response:

I'm truly grateful for your kind review, Nickolas. It's always my goal to provide the best possible service and I'm delighted to know that I was able to help meet your needs. Your positive feedback motivates me to continue doing my best. Thank you for choosing Mutual of Omaha Mortgage and please don't hesitate to reach out if you need any further assistance. Best Regards, Shawn McRoberts. 

Business response:

I'm thoroughly pleased to hear that you were satisfied with our communication throughout the process, Mark. At Mutual of Omaha Mortgage, our goal is to instill confidence and provide peace of mind to our customers. Your feedback is greatly appreciated, and it motivates me to continue to deliver high-quality service. Thank you for the impressive 4.83-star rating. If you have any other needs or questions in the future, don't hesitate to reach out. 

Business response:

I appreciate you taking the time to provide feedback, Candace. I understand that the pandemic may have influenced your experience and I'm glad to hear that the final outcome was positive. Here at Mutual of Omaha Mortgage, we constantly strive to provide excellent service despite the challenges. Your rating will help us to improve. We look forward to serving you better in the future. -Shawn McRoberts 

Business response:

I sincerely appreciate your feedback, Dale. It's wonderful to know that your experience with Mutual of Omaha Mortgage was largely positive. We strive to provide top-quality service to all of our clients, and your rating of 4.5 stars tells me that we're on the right track. I will take any input to heart as I continue to refine and enhance the service experience. Thank you again for choosing our team for your mortgage needs. 

Business response:

Thank you, Christine, for your review and your kind words. I'm glad I was able to provide you with the information you needed and assist you efficiently. Your satisfaction is my priority and I always strive to meet and exceed expectations. I appreciate your business with Mutual of Omaha Mortgage and look forward to continuing to serve your mortgage needs. Thanks again for your time and feedback. 

Business response:

Jason, I appreciate your positive feedback and rating. My goal at Mutual of Omaha Mortgage is to provide the best service to our clients. Your review encourages me to strive for excellence. If there's anything else you need or any way I can further improve, please don't hesitate to let me know. Thank you. -Shawn McRoberts 

Business response:

I sincerely appreciate your continued trust, Brian. It's always a pleasure to assist you with your mortgage needs. Your kind words mean a lot to me and it's always rewarding to hear that my efforts make a difference. Thank you for choosing Mutual of Omaha Mortgage multiple times. I look forward to working with you again for any future needs. 

Business response:

Thank you so much, Michelle! It was a pleasure helping you through the mortgage process. Your kind words are greatly appreciated. I believe that communication is key in making the process smooth and I'm glad you felt well-informed throughout. Thank you for trusting me and Mutual of Omaha Mortgage with your financial needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. 

Business response:

I'm thrilled to hear that you had a wonderful experience, Teena! Your feedback means a lot to me. Here at Mutual of Omaha Mortgage, we always strive to provide top-notch service to our clients. Your positive review reaffirms the hard work we put in every day. Thank you for taking the time to share your high rating of 5 stars. I look forward to serving your mortgage needs in the future. Best regards, Shawn McRoberts.