Shawn McRoberts at Mutual of Omaha Mortgage

Business response:

I'm pleased to hear that you found the process swift, Denyse. I strive to provide timely and effective service, and your feedback is highly valued. Thank you for choosing Mutual of Omaha Mortgage and for your rating of 4.17 out of 5 stars. I hope to work with you again in the future. 

Business response:

I'm thrilled to hear that you appreciated the consistent communication, Trina. Here at Mutual of Omaha Mortgage, we believe it's crucial to keep our clients informed at every stage. Your positive feedback reinforces this belief and motivates us to continue delivering excellent service. Thank you for the high rating. It has been a pleasure to serve you. 

Business response:

I greatly appreciate your positive feedback, Cynthia! I'm delighted to hear that you felt well-informed throughout our interactions. It's essential for me to ensure all my clients, irrespective of their location or time zone, feel supported at all times. Thank you for choosing Mutual of Omaha Mortgage and for your generous rating. Feel free to reach out anytime if you have any more questions in the future. 

Business response:

I appreciate your kind words and the time you took to share them, David. Here at Mutual of Omaha Mortgage, we strive to provide easy, fast, and, above all, excellent service to our customers. I'm thrilled that your experience reflected this. Should you ever need any further assistance, don't hesitate to reach out. Your satisfaction is our top priority. Thanks again for the fantastic review and the perfect rating! 

Business response:

I'm truly pleased to hear that you had a positive experience with me. Your kind words and appreciation go a long way. It's always my objective to guide my clients through every step of the mortgage process, and I'm glad I was able to do that for you. Thank you for choosing Mutual of Omaha Mortgage and for your excellent rating. I'm here for any future home financing needs you might have. Best regards, Shawn McRoberts. 

Business response:

I'm greatly touched by your kind words, Trina. It was a real pleasure to assist you. At Mutual of Omaha Mortgage, we are committed to offering an exceptional experience for our clients and your feedback is a testament to that. We genuinely appreciate your willingness to refer us to your friends and family. Looking forward to providing the same level of professionalism and efficiency in the future. Thank you for your trust and your 5-star rating! 

Business response:

Thank you so much, Sherine, for your kind words and the excellent rating. It was a pleasure to work with you and assist you throughout the process. I always strive to ensure my clients are informed and comfortable, and your understanding and patience made it incredibly easy. Don't hesitate to reach out if you need any further assistance. Your willingness to recommend Mutual of Omaha Mortgage and myself means a lot. Looking forward to our continued relationship. Thanks again! 

Business response:

I'm glad to hear that you had a positive experience, Charles. We at Mutual of Omaha Mortgage strive for customer satisfaction, and it's great to know we hit the mark for you. Your 5-star rating means a lot to me. If you have any other needs or questions, please don't hesitate to reach out. Thank you for choosing us for your mortgage needs. 

Business response:

Thank you, John, for such a high rating. It was a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. I strive to provide the best possible service and your feedback helps me to continue doing just that. Should you or anyone you know need assistance in the future, please don't hesitate to reach out. Thanks again!