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Showbiz Cinemas Edmond
- Movie Theater
- Edmond, OK
About this business
Location details
3001 Market Street, Edmond, OK, 73034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to Midnight | |
| Tue | 9:30 a.m. to Midnight | |
| Wed | 9:30 a.m. to Midnight | |
| Thu | 9:30 a.m. to Midnight | |
| Fri | 9:30 a.m. to Midnight | |
| Sat | 9:30 a.m. to Midnight | |
| Sun | 9:30 a.m. to Midnight |
One of the best things to get in the East side of Edmond!! So different from any other theater I've been to before. All seats are recliner with a sliding table in front. Just wish we didn't have to reserve seats but oh well! So good!! Wish it was a lil bigger parking area.
New family fun center in NE Edmond. Theatre, bowling & games all in one place. I do believe this place has 4 plus star potential, but they have some kinks to work out. I do like the very open serve yourself movie food area....Until you get to checkout. They only had 2 lines open & if you want to sign up for a rewards card the line backs up quickly. The theatre itself has comfortable chairs & a good view. My reclining chair happened to be defective. When I told one of the employees on my way out I basically got blown off. (Re... read more
Business response:
Greetings Thomas! Thank you for your feedback, as it helps us continue to learn and grow. We are very sorry to hear you did not entirely enjoy your recent experience at our Edmond location. Your comments have been forwarded onto management, who will be working to address the issues you have covered here. We especially apologize for any behavior from staff members that was below our standards of service, and will be looking into this immediately. Thank you again for your feedback, we hope we have not lost your business.
We had a great time visiting the first week ShowBiz was open! Staff was great and when we had trouble with an arcade game the staff was quick to resolve it for us. Theater was clean. So happy to have one of these in our community!
This cinema is filthy. There's broken and nonworking toilets and faucets in the bathrooms. There's trash behind every seat. There's sticky floors, dirty doors, dirty sinks, dirty toilets, dirty everything. It was so nice when they first opened and it was well kept for several years as clean as it could be. There's a lot of workers usually for the games and concessions but not enough cleaning staff. I was told that the new owners/management "Hooky Entertainment" won't pay for cleaning employees and the 2 people who "clean" ca... read more
Business response:
We are concerned to hear about the cleanliness issues. Your feedback is important and we'll address these concerns. I would like to discuss these issues with you. Please contact Chip at (405) 638-3003 or Email me at cwagoner@showbizcinemas.com.
Man.. another 2 years of disappointment. A few years ago when it opened, there seemed to be a lot of pride and potential here, but now it's just another "meh," entertainment venue disguised as a theater. We've had multiple issues over the last few years mostly related to a lack of proper management. I feel like this place is just forgotten. Like an investment company opened it and nobody who actually cares ever comes to check on it. As long as money comes in every month, it stays open and unchecked. The SDX theater for e... read more
Business response:
Please accept our apologies for the disappointing experiences. Your detailed feedback about management and maintenance issues is invaluable. Please contact us at (405) 638-3003.
The seats are old, peeling, and they feel dirty. There are flying bugs that fly throughput the entire movie. The trays, cup holders and arm rests are sticky. The theater also has musty smell. It's just not an enjoyable experience.
Business response:
Apologies for the conditions of the seats. We recently have been taken over by a new company, and many changes are on the way. New seats have been ordered and should be here soon. We have been working diligently on getting rid of the moths in the theaters. Please contact me at cwagoner@showbizcinemas.com or (405) 638-3003 to discuss this experience more.
It's longevity is going to be brief in my opinion. It has been moth infested for years. Bathrooms aren't working well. Water backed up on the floor in two men's room last visit. Employees are distracted and service probably will never recover from the Covid situation and food services ghost like. I'm curious what will be built there when they tear it down. It is already challenging enough finding anything out of Hollywood that's a family worthy product.
Business response:
We apologize for falling short with maintenance issues and service quality. Please contact us at (405) 638-3003 to discuss your concerns directly.
Still infested with flying moths. Bugged me the whole movie. Movie was good though. Snacks was expensive
Please let us know if you replace the worn out headrests as this will be the last time we come here unless that happens. Eww
Frequently asked questions about Showbiz Cinemas Edmond
How is Showbiz Cinemas Edmond rated?
Showbiz Cinemas Edmond has a 4.4 star rating with 1,966 reviews.
When is Showbiz Cinemas Edmond open?
Showbiz Cinemas Edmond is closed now. It will open at 9:30 a.m.