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Showbiz Cinemas Edmond
- Movie Theater
- Edmond, OK
About this business
Location details
3001 Market Street, Edmond, OK, 73034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to Midnight | |
| Tue | 9:30 a.m. to Midnight | |
| Wed | 9:30 a.m. to Midnight | |
| Thu | 9:30 a.m. to Midnight | |
| Fri | 9:30 a.m. to Midnight | |
| Sat | 9:30 a.m. to Midnight | |
| Sun | 9:30 a.m. to Midnight |
I have to give "1" star: The seats in theater 5 are horrible so avoid it! Some of the seats don't recline, they are worn and desperately needs to be replaced! One literally will drop into the because the springs are "not springing"! Do better SB!!!
Business response:
Hello Derrick we understand that the seats are in need of some work. We have new seat covers on order, and they are in production now. Hopefully we will have them in and installed by the end of summer. Unfortunately, the old managing company of Showbiz didn't stay on top of this until it got to point. Our new managing company is more on top of things. Hopefully you we see some changes here within the next showing the commitment they have for our guest. If you would like to discuss this in more detail you can email me at cwag... read more
This theater has really fallen from grace over the last few years. Seats in the premier SDX theater are worn and look absolutely horrible. Seat G13 would not recline, and I had to move to another seat. Hopefully some investment will go into this place soon. Until then, I will not be going back.
Y'all will always be the worst movie theater ever in Oklahoma. Definitely worth not going
Business response:
We apologize for falling short of your expectations. Please contact us at 405-638-3003 to discuss your experience further.
Why the heck would you have the air conditioning on in the winter month of January? Im siting in a movie on Jan 31st when the temp is 11 degrees outside and youre blowing the AC like it was the middle of July. Made my experience terrible and throughly unknowable.
Business response:
We regret to learn about the uncomfortable temperature during your visit. We'll check our climate control settings they are preset. Depend on the time of the year we try to keep the temperature in the building between 68 and 72 degrees. Please contact Chip at (405) 638-3003 or email me at cwagoner@showbizcinemas.com so I can get a little more information so we can make your next experience better.
The building was alright. The theater decent. The teens who would not shut up ruined it.
Business response:
We apologize for the disruptive teens ruining your movie experience. That's frustrating when you just want to enjoy the movie! We try to keep an eye on groups of teens that look like they might be a problem.
This cinema is filthy. There's broken and nonworking toilets and faucets in the bathrooms. There's trash behind every seat. There's sticky floors, dirty doors, dirty sinks, dirty toilets, dirty everything. It was so nice when they first opened and it was well kept for several years as clean as it could be. There's a lot of workers usually for the games and concessions but not enough cleaning staff. I was told that the new owners/management "Hooky Entertainment" won't pay for cleaning employees and the 2 people who "clean" ca... read more
Business response:
We are concerned to hear about the cleanliness issues. Your feedback is important and we'll address these concerns. I would like to discuss these issues with you. Please contact Chip at (405) 638-3003 or Email me at cwagoner@showbizcinemas.com.
Man.. another 2 years of disappointment. A few years ago when it opened, there seemed to be a lot of pride and potential here, but now it's just another "meh," entertainment venue disguised as a theater. We've had multiple issues over the last few years mostly related to a lack of proper management. I feel like this place is just forgotten. Like an investment company opened it and nobody who actually cares ever comes to check on it. As long as money comes in every month, it stays open and unchecked. The SDX theater for e... read more
Business response:
Please accept our apologies for the disappointing experiences. Your detailed feedback about management and maintenance issues is invaluable. Please contact us at (405) 638-3003.
The seats are old, peeling, and they feel dirty. There are flying bugs that fly throughput the entire movie. The trays, cup holders and arm rests are sticky. The theater also has musty smell. It's just not an enjoyable experience.
Business response:
Apologies for the conditions of the seats. We recently have been taken over by a new company, and many changes are on the way. New seats have been ordered and should be here soon. We have been working diligently on getting rid of the moths in the theaters. Please contact me at cwagoner@showbizcinemas.com or (405) 638-3003 to discuss this experience more.
It's longevity is going to be brief in my opinion. It has been moth infested for years. Bathrooms aren't working well. Water backed up on the floor in two men's room last visit. Employees are distracted and service probably will never recover from the Covid situation and food services ghost like. I'm curious what will be built there when they tear it down. It is already challenging enough finding anything out of Hollywood that's a family worthy product.
Business response:
We apologize for falling short with maintenance issues and service quality. Please contact us at (405) 638-3003 to discuss your concerns directly.
Frequently asked questions about Showbiz Cinemas Edmond
How is Showbiz Cinemas Edmond rated?
Showbiz Cinemas Edmond has a 4.3 star rating with 2,074 reviews.
When is Showbiz Cinemas Edmond open?
Showbiz Cinemas Edmond is open now. It will close tomorrow at 12:00 a.m.