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1333 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Giving a one due to a 25 dollar surge charge for credit card, really, are you a car dealership or a bank. Due to Taffics it may not matter any more.
Business response:
Thank you for your feedback regarding the surge charge for credit card payments. We understand your concerns and appreciate your input. For further assistance, please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.
Don't ever trust these people the only person that was honest in the whole dealership what's the salesman used car manager was deceitful and a thief and the finance manager he tried to hold you up he might as well have a gun we were these people I had to go clear through the finance manager director to get this thing straightened out and it was not a fun experience and I had cash money and my own financing these people try to screw you anyway they can so beware. if could give a minus 5 stars
Business response:
Thank you for your feedback. We appreciate your honesty and take your concerns seriously. To learn more about the details of the situation, please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.
Always trying to sell something that I don't need. Otherwise, service was good.
Business response:
We're glad the service was good. We'll work on balancing sales offers. Thank you!
Worst experience.. People please don't believe them.. These people have cheated us.
Hidden fees scammers.Won't deal with them! Stay away from the dealership.
Business response:
We are sorry to hear about your experience regarding hidden fees. We take such feedback seriously and would like to address your concerns. Please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 to learn more about the situation.
I will never buy a used car from Showcase Honda again.
Business response:
We strive to provide the best service possible and would like to address your concerns. Please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 to learn more about the situation.
Service was fine but someone did something and now I don't have info on how many miles I have remaining on this tank of gas, MPG, etc. I am NOT happy. I mean, REALLY NOT happy.
Business response:
We appreciate your feedback regarding your recent experience. We understand your frustration about not having information on your gas mileage and remaining miles. Please reach out to Sean Hoopes, Service Director, at 602-274-3800 to discuss this matter further.
I'm sure you are aware of how your company waste people time and energy knowing they can't help!
Business response:
After reviewing the VIN number, we see that the vehicle in question was part of our used car inventory before being sent to Metro Auto Auction. We completely understand how important your time is, and it's never our intention to cause any frustration. If there's anything specific you'd like to discuss or if we can assist in any way, please feel free to reach out to Sean Hoopes, our Service Director, at 602-274-3800.
I have no problem (so far) with the repair service that was recently performed on my 2017 Civic. I have a big problem with the additional 3% fee added on to my $2,300 bill because I paid using my credit card. They won't take my Wells Fargo Bank check? What an utter ripoff. Insult to injury.
Business response:
Thanks for your feedback, we're glad to hear you're satisfied with the repair service. We understand your frustration regarding the credit card fee. We're continually reviewing our policies to enhance customer experience.
Showcase Honda has a 4.4 star rating with 14,467 reviews.
Showcase Honda is closed now. It will open at 7:00 a.m.