Showcase Honda Service

Stephanie B. 

on Yelp

3 years ago

My parents have been customers of showcase Honda for years and we would service our Honda vehicles here regularly. This location use to be clean and well kept, but over the years unfortunately the service quality has decreased. I received an oil change in January and I just got around to checking my oil levels. Unfortunately whoever serviced my car put an extra 4 quarts of oil inside of it. For those who may not know, this is extremely dangerous for your car. It is so sad to see that I can't even trust Honda showcase to comp... read more

Morgan H. 

on Yelp

3 years ago

brought my Honda in for a full inspection and was told everything was fine. Everything was not fine. I had taken it there for a reason and trusted Honda. Told them my concerns. I called back to address the problems and was told they never did an inspection, maybe I had the wrong place, rudely over the phone by Johnny. He was the one that actually made my appt. I went in personally and many of the workers remembered me. I was told that MAYBE that they just checked my tires air pressure. I was there for an hour and a half, whi... read more

Adrianna W. 

on Yelp

3 years ago

NEVER and i repeat NEVER go to Richard Vargas for anything. I thought maybe I had a bad experience but after reading the reviews, it is clear that that man should not have a job there. Unprofessional in every single way. I truly hope they see he is stealing from the company and their customers. Oh also dont even try to ask for any paperwork or files cause they will not provide it. After reading more reviews, it is clear that even though they pride themselves in "fair pricing and their reputation", thats all fake. This pla... read more

Zachary C. 

on Yelp

3 years ago

Purchased a vehicle here and traded in a car at the same time. It took over a month to get my trade paid off as they kept sending the check to the wrong location. I had to do all the work to get it fixed each time and they seemed like it was a bother to help me. Collectively. I spent close to 10 hours of my own time working to resolve this. Each time I called they made up excuses and deflected the blame. A customer should not have to be so involved in the background work of such a transaction. On the sales side, they refus... read more

Ray A. 

on Yelp

3 years ago

contact Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539,?? Why? I left 2 messages without a single callback. Not chasing Showcase around anymore. 

Centrell D. 

on Yelp

3 years ago

I have been serviced my this location since my moved to Phoenix two years ago. Please to say I come from a family of Honda owners but the lack of customer service I received today shows that this location is not moving in the right Direction after waiting in the "drive up" service line I nearly waited 25min with NO acknowledgement and multiple employees talking and consistently walking pass my vehicle. After I finally got out of the car to ask "is this the new process of service or does customer service not exists here?" I... read more

Sonya N. 

on Yelp

3 years ago

Today was the worst day ever all because Showcase Honda F*CKED me over. This is a sign to not buy a car from Showcase Honda. My day began at ten am. My sales and leasing consultant did not show up until well after twelve, so another sales and leasing consultant took over. I had already knew what car I wanted, so I was just figuring out pricing. After compromising for several excruciating hours, I signed and was going to be on my way. Unfortunately, that car I signed for was sold earlier, so I was out of luck! I then was told... read more

Audra C. 

on Yelp

3 years ago

My first stop in shopping for a Honda HRV 2022, they added an additional $4000+ to the MSRP, lots of back and forth "let me talk to my manager", exhausting experience. I was told because of short supply the price of the car has to be higher. I go to Tempe Honda, one sales person and the price on the same car was sold to me at MSRP. I would not waste your time here, other dealers in the valley also in short supply but not up selling. 

Kristi A. 

on Yelp

3 years ago

Bought Certified Pre-owned 2020 Honda Accord. No inspection docs, no manuals, no warranty paperwork, no calls back from sales or finance or customer service. A complete vacuum. Terrible.