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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Exceptional
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Wonderful The room was very nice and spacious! I really liked the upgrades made to the rooms.
Business response:
We're thrilled to hear that you enjoyed your stay and the upgrades to our rooms, Margarita! Thank you for sharing your positive experience with us.
Excellent value and comfortable room. Would definitely stay again. Room and bathroom were spacious. Room was clean for the most part but the vanity area in the bathroom had some dirt or something on it that made it look dirty. Bed was comfortable and in room entertainment was great. I would definitely come back to Silver Legacy. Best room on The Row hand down.
Business response:
We appreciate your feedback, Albert. We apologize for the issue with the vanity area in the bathroom and will address it with our housekeeping team. We're glad to hear you enjoyed your stay overall and look forward to welcoming you back to Silver Legacy Resort & Casino. Thank you for choosing us.
Enjoyable Stay. Staff at Checkout was rude and never said a word. No hello no thank you nothing. I tried to alert to a safety issue with handicap bar. No reply. Handicap room was clean and very easy to navigate. Bathroom and tub were very nice. However handicap bar was loose on tub wall. . I tried to alert staff at check out to the safety issue. Check out staff was was rude. Not interested in my comments towards safety.
Business response:
We apologize for the lack of courtesy shown by our staff during your checkout. We take safety concerns very seriously and will address the issue with the handicap bar immediately. Thank you for bringing it to our attention.
muy buena Esta bien, pero algo antiguo. Habitación amplia, comoda.
Business response:
Gracias por tu opinión, Francisco. Agradecemos sus comentarios y los tendremos en cuenta para futuras mejoras.
Worth it for the money No teeth kit, no bathrobe, the bed and mattress not comfortable, pillow is awful, the shits also not really comfortable and high quality, but clean Clean, good established room
Business response:
We apologize for the inconvenience you experienced during your stay at Silver Legacy Resort & Casino. Your feedback is valuable to us and we will address the issues you mentioned to ensure a more comfortable experience for all our guests. Thank you for bringing this to our attention.
It’s a great place with excellent service fun friendly atmosphere Dirty wet towel left in the room Price service and location
Business response:
We apologize for the inconvenience of the dirty wet towel left in your room. We appreciate your feedback and will address this issue with our housekeeping team. Thank you for choosing Silver Legacy Resort & Casino.
Good The Bed was very uncomfortable.
Business response:
We are deeply sorry to hear that you experienced discomfort with the bed during your stay at our hotel. We take customer satisfaction very seriously and would like to discuss this further with you to see how we can improve your experience for your next visit. Please feel free to contact us at (775) 325-7401 at your earliest convenience.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,884 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.