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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good The hotel is a bit outdated but the room was comfortable. All the extra fees made what seemed like a good value a pricey place e to stay. Good location
Business response:
We are happy to hear you found the room comfortable and location good. We understand your concern about extra fees and appreciate your honest feedback. Thank you for taking the time to share your experience with us. We're pleased that despite finding the hotel a bit outdated, you were still able to enjoy a comfortable stay in your room. Your comments about the pricing and additional fees are valuable to us as we continuously evaluate our services. We're glad that our location worked well for your needs during your visit.
Exceptional
Wonderful
Pleasant The rooms are too warm. The temperature is fixed and not adjustable enough at all. Some of the bars and restaurants were closed, unacceptable In a tourist area, just because it’s Monday? My room was quiet
Business response:
We appreciate your input regarding room temperature and closed venues. We understand your concerns and are glad your room was quiet.
Exceptional
My wife and I had a wonderful first visit to Reno N/A Location
Business response:
We are delighted to hear you and your wife had a wonderful first visit to Reno! It truly means so much to us that your experience was wonderful and memorable. We're thrilled that we could be part of making your first time in Reno such a positive one. Thank you for taking the time to share your feedback with us - it's wonderful to know that you both enjoyed your visit!
Exceptional
Meget lidt imødekommende personale, under al kritik. Meget lidt imødekommende personale, under al kritik. Hvis man forventer at være velkommen, så er det ikke her man skal booke! Fint hotel.
Business response:
Vi tager din feedback vedrørende vores personales imødekommende tilgang alvorligt og forstår din skuffelse over det serviceniveau, du oplevede. Dine bekymringer om at føle dig uvelkommen er vigtige for os, og vi erkender, at dette ikke lever op til de standarder, vores gæster bør forvente. Vi er glade for, at du fandt hotellet fint, og sætter pris på din ærlige input, da det hjælper os med at identificere områder, hvor vi skal forbedre os. Tak, fordi du tog dig tid til at dele din oplevelse med os.
Excellent choice hotel to stay. Close to airport and free parking. Nothing negative to say about this place. Hotel is beautiful on inside. Looks old but with lots of charm. Room was very clean and bed very comfy. We didn't have a great view but even the view to distant mountains was nice since we don't see mountains every day.
Business response:
Your positive experience at Silver Legacy Resort & Casino is greatly appreciated. Thank you for sharing your feedback about your stay with us. We're delighted to hear that you found our hotel to be an excellent choice and that you enjoyed the convenient location close to the airport along with our complimentary parking. It's wonderful to know that you appreciated the beautiful interior of our hotel and the charming character that comes with our unique architecture. We're pleased that your room met your expectations with its ... read more
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,264 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.