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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Enjoy the excitement of Silver Legacy Resort Casino, located in the heart of Downtown Reno. Elegance and luxury surrounds you with over 1,700 rooms and suites. Immerse yourself in the captivating atmosphere of this beautiful Reno hotel casino, where the Sierra Mountains create an exquisite backdrop for your getaway; offering world-class skiing, golfing and outdoor activities just minutes from the comfort of your spacious Reno hotel room. Silver Legacy Resort Casino offers all of the amenities you've come to expect from a mod... read more
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The staff was totally helpful, got a call to play a show on short notice, the valet not only assisted in getting me to the venue, but they came back and helped get everything back after the show. Outstanding!
Not clean at all cold building overpriced and smells of cigarettes every where
my reservation was lost in the system completely after having booked online directly on their website back in june. they couldn't find me at all when checking in. They told me to wait 15 minutes, then someone would call me up to guest services. no one ever came and got me, so I took it upon myself to go to guest services. eventually got a room but not the one i had originally booked. they didn't have it available supposedly. THEN, upon checkout, I got charged 15.00 for using the pool. I had to dispute that charge. The spa cr... read more
Have to travel here for work. Would not be my first choice. Here are issues to look out for; Rooms are tired and in need of complete makeover Bathrooms are marginal with showers that have low pressure, finicky hot water and bad lighting. Need options for better fresh air as not everyone likes constant A.C. Food choices in restaurants go from fair to downright bad even in their high end restaurants including very liberal with the salt. Their lone bright spot is their catering staff which is excellent
Business response:
Hi Lance - we are so disappointed to read about your experience. We appreciate your honesty and your feedback about your experience because we do strive to provide the best experience for our guests. It will be addressed with all appropriate management and teams immediately.
I will NEVER stay at this Resort again. It was a horrible experience. We were quoted one price had to pay for one night in advance. When we got to registration i was told we had to pay $46 extra a night for resort fees and $50 a night for incidentals! What the hell kind of shit is that! We budgeted our trip and this extra cost was not expected. The manager Myra wasvery rude. Tanya was very helpful NEVER AGAIN!
Fantastic!! Great room, great service, great people! First Class!!
Business response:
Hi Brian - we're so glad you enjoyed your stay!
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.4 star rating with 30,234 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.