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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Enjoy the excitement of Silver Legacy Resort Casino, located in the heart of Downtown Reno. Elegance and luxury surrounds you with over 1,700 rooms and suites. Immerse yourself in the captivating atmosphere of this beautiful Reno hotel casino, where the Sierra Mountains create an exquisite backdrop for your getaway; offering world-class skiing, golfing and outdoor activities just minutes from the comfort of your spacious Reno hotel room. Silver Legacy Resort Casino offers all of the amenities you've come to expect from a mod... read more
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Awesome place to stay, the rooms were clean, great staff and good food.
Business response:
Hi Charline - we're happy to hear you had a great experience in the Biggest Little City. Hope to see you again soon.
Arrived on Sunday and had to request a room change due to finding a dead bed bug on the mattress-I always inspect my room before bringing in my suitcase and unpacking. I was moved to another room down the hall but noticed they rented the bug room within the hour. This tells me the room was not treated. Tonight, I call the front desk because I can smell cigarette smoke through the AC. I call the front desk to let them know and they confirm that my room and the room next to me are non-smoking along with the whole floor. The re... read more
Business response:
Hi Yvette - We are so disappointed to read about your experience. Our guests should never experience what you did and we can't apologize enough for being so unprepared upon your arrival. We appreciate your honesty and your feedback about your experience, because we need to ensure that this never happens to any of our guests. Will you please send us a message with who you spoke with and your contact information as so we can address it with all appropriate management and teams immediately. It is never our intention for anyone ... read more
Nice facility. Great staff. Fun times with great friends and family!
Business response:
Hi Bill - we're glad you had a great time with your loved ones. Hope to see you soon!
I booked a non-smoking room. The smoke in the room was overwhelming. They sent housekeeping up with Febreze or equivalent to make it all better. Now it was smoke plus chemicals. Oy! But apart from not wanting to spend a second longer in my room than I had to, it wasn't a bad place.
Business response:
Hi Alistair - We are incredibly sorry to hear about your experience. We are continuously improving our service and facilities to better our guests. We appreciate your honesty and your feedback.
It's been great so far. The people that work here are just fantastic. So willing to assist you at any time with any issues you may have.
Business response:
Hi Robert - we're happy you had such a great experience.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.4 star rating with 32,089 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.