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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional The bakery in the lobby has amazing desserts Will blow your mind
Business response:
We are delighted to learn that you enjoyed the desserts at our lobby bakery. Thank you for your positive feedback.
Very Good
Pleasant. It was in smoky. Liked being on the top floor. Room was clean.
Business response:
Your positive experience at Silver Legacy Resort & Casino is appreciated. Thank you for sharing your experience.
Pleasant
A little over priced but Prime Location The parking garage was difficult to find anywhere to park and the spots are very narrow. Beware if you drive to go see something, you may have a terrible time finding anything when you come back. The beds are very hard and I saw a lot of trash left in hallways and overflowing trash cans. The location is central and perfect with a Laugh Comedy club on site.
Business response:
We are concerned to hear about your experience at Silver Legacy Resort & Casino. Thank you for letting us know about the issues you encountered during your stay, including the parking difficulties and the condition of the rooms and common areas. We appreciate your feedback regarding the central location and the on-site comedy club. Your comments will help us improve our services for future guests.
Very Good
Exceptional
Wonderful Very noisy from street noise. Husband and I were in bed at 9:30 pm when someone knocked on the door. He went to the door and asked who it was and the man who he could not see thru the peep hole in the door said “ maintenance”! We had the security latch on and the man tried to open the door and my husband pushed it shut and said we didn’t call you!! This scared us so we called down to the desk. The manager told us he made a mistake with room number. Why did he try to open our door?? Also at 9:30 at night what is goi... read more
Business response:
We sincerely apologize for any inconvenience and distress caused by the unexpected maintenance visit to your room. This was clearly a mistake, and we understand how unsettling it must have been. We take the safety and comfort of our guests very seriously, and we will be reviewing our procedures to prevent such incidents from happening in the future. Your feedback is extremely important to us, and we appreciate you bringing this to our attention. We're glad to hear that you found our facilities clean and updated. Thank you fo... read more
SL employees all throughout the casino were so kind and helpful in giving us directions. There were often only one or two windows open most every time we needed to as a question. They were pleasant though. Liked being connected to Circus Circus. Close to bus and Amtrak station for us to walk to
Business response:
Thank you immensely for sharing your experience with us. We're glad to hear that our employees were helpful and kind during your visit. We appreciate your feedback.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,983 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.