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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
We had a great time just the elevator issue Elevators slow. Only 1 or 2 working. Long wait times to get in & off That there was the 3 casinos all connected
Business response:
Thank you for taking the time to share your experience with us. We're glad to hear you had a great time overall and enjoyed the convenience of our three connected casinos. However, we sincerely apologize for falling short with the elevator wait times. We understand this inconvenience can impact your visit, and we appreciate your feedback on this matter. Your concerns about the slow elevators and limited availability have been noted, and we will work on addressing these issues to improve our guests' experience. Thank you agai... read more
Exceptional N/A Everything
Business response:
Thank you immensely for your exceptional review of Silver Legacy Resort & Casino. We are absolutely thrilled to hear that everything met your expectations during your visit. Your feedback is incredibly valuable to us, and we're delighted that you had such a positive experience. We strive to provide our guests with the best possible service and amenities, and it's wonderful to know that we succeeded in making your time with us memorable. We appreciate you taking the time to share your thoughts, and we hope to have the pleasur... read more
Very Good
Exceptional Parking instructions were not clear which was really obnoxious because the parking ramp elevator is almost hidden and then you have to walk closer to the check in counter to get to your room elevator which we are marked byroom brackets but nothing mentions not being able to access parking from there. Just about everything! The kiosk check-in was so smooth and everything was so clean and elegant. The room had a mountain view which was perfect and included all the hygiene shower things in the Dove brand vs done gen... read more
Business response:
Your positive experience is greatly appreciated. We are thrilled to hear that you enjoyed your stay at Silver Legacy Resort & Casino. We're especially pleased that you found the kiosk check-in process smooth and the room clean and elegant. It's wonderful to know that you enjoyed the mountain view and the Dove brand hygiene products provided. We're glad you were able to take advantage of our central location and the many amenities connected to our property. Thank you for sharing your feedback, and we hope to welcome you back ... read more
A Great Stay!! need a pool area for kids, hard to enjoy pool area when the kids take it over, altho i love that it is a kid friendly resort…but they need a spot for themselves…over all was a really nice place Clean, comfortable bed, staff very nice, pool was nice need more space
Business response:
We are delighted to hear you had a great stay at Silver Legacy Resort & Casino. Thank you for your feedback on the pool area. We appreciate your comments about our clean accommodations, comfortable beds, and nice staff. We're glad you enjoyed these aspects of your visit. Your suggestion regarding a separate pool area for children is valuable, and we'll take this into consideration as we continually strive to improve our guests' experiences.
Exceptional It was really beautiful and everything was well taken care of. So many food options!
Business response:
We're excited to hear that you found our resort exceptional and beautiful. Thank you for your feedback! We're glad you noticed how well-maintained everything is, as our team works hard to ensure a top-quality experience for our guests. It's also wonderful to know that you appreciated the variety of food options available. We strive to cater to diverse tastes and preferences. Thank you again for choosing to stay with us and for taking the time to share your positive experience.
Exceptional
Best stopover possible in Reno. No complaints whatsoever. Handicapped parking right next to the walkway into registration. We love staying in the downtown hotel complex, and the value for the price was phenomenal . The room was perfect: comfortable and well appointed. The hotel is a great place to stay and play. We were traveling from Vegas back to Oregon and it was a perfect stopover. Many restaurants to choose from, without going out into the weather.
Business response:
We're elated to hear about your wonderful experience at Silver Legacy Resort & Casino. Thank you for sharing your feedback! We're particularly pleased that you found our handicapped parking convenient and that you enjoyed the comfort and value of your room. It's great to know that our downtown location and variety of on-site restaurants suited your needs perfectly during your journey from Vegas to Oregon. We appreciate your kind words and hope to welcome you back on your future travels.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,983 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.