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6320 W Union Hills Dr, Ste 120 Bldg A, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The girl upfront forgot To put my chart up so they could call me so I sat there for an hour then I started checking and she still didn’t catch that my chart wasn’t up there someone else had to after my sister and I went up again to check very incompetent this was the Simon med at arrowhead near the hospital. I was waiting to have a neck x-ray after surgery so I still in some pain waiting for over an hour when it took about two minutes once I got in there.
Business response:
Hello Renee, we do apologize for the experience you had at your previous visit with us. We will address this with the staff. Thank you for taking the time to leave your feedback.
1.5 hour wait time. (Had appointment) Ultrasound tech was pleasant but could not perform doppler well. Being a large woman BP cuffs would not stay on well. Not happy with the experience at all!!!
Business response:
Hello Carol, we do apologize about your experience with us. If you would like to further discuss your visit or speak with a member of our management team, please send an email to info@simonmed.com with your information. Thank you for taking the time to leave your feedback.
Didn’t sign me in waited forever to have the X-ray tech apologize has no idea what they are doing up front but not their job !
Business response:
Hello Shannon, we do apologize for the wait time you experienced. We are working to improve our site workflow to prevent long wait times in the future. Thank you for taking the time to leave us your feedback.
Bills sent to wrong address resulting in collections. Simon Med admitted fault but will not remove
SimonMed Imaging - Arrowhead has a 4.2 star rating with 5,221 reviews.
SimonMed Imaging - Arrowhead is closed now. It will open tomorrow at 7:00 a.m.