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SimonMed Imaging - Ocoee II
- Diagnostic Imaging
- Ocoee, FL
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
10125 W Colonial Dr, Unit 114, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very unprofessional! When I booked my US I told the rep that even though you can verify online with BCBS, due to the type of plan I have you have to call and verify.I lost my insurance card, but they office had all my information on the referral from my PCP. When I arrived I was left waiting in the lobby because they tried to verify online and my ID was wrong. Only it was not if they had followed my instructions. Today, 9/2 a woman who states she was the Manager of the Palm Valley location outreached me about providing my in... read more
Horrible experience with Anthem, AZ Simon Med Imaging. Insurance verification occurs well after arrival, instead of day(s) before per normal practice of medical offices. This causes significant delays that hijack a patients time and is not respectful nor considerate of us who are juggling multiple appointments and work. Now have to take more work time off to reschedule other ******** missed and reschedule Simon Med as their poor planning and disregard of their patients time.After a 30min wait past my appointment time (yes I ... read more
I had an issue with my foot and my doctor sent me to Simon Med for MRI (rule out fracture). I filled out all the paperwork the day of my appointment in the waiting room and went to pay the copayment. The person at the front said there wasn't any copay for this appointment. I asked if he was sure; he said yes. I figured I must have met my out-of-pocket expenses for the year since it was November. Fast forward more than 6 months and I received a "final" notice from them saying I owe $100. I called and explained that I was told... read more
Used Simon Med once because the location was convenient. Will never use them again. My wife went about 6 months ago for what should have been a ~$130 traditional ultrasound but she was forced to pay $700 out of pocket at time of appointment. The receipt shows we were charged for two additional procedures that were never performed. I've called a dozen times or so and have been successfully refunded for one of those additional procedure but haven't been refunded for the other yet at least 5 months later. This is on top of the ... read more
I HAD AN **** SCHEDULED FOR A *** OF THE BREAST BECUASE I WAS HAVING **** IN MY BREAST AND A COUPLE MONTHS PRIOR THEY FOUND A LUMP. MY DR THEN ORDERED THE *** ** OF THE ***** I SCHEDULED IT WITH SIMON MED, I HAD TO WAIT 2 WEEKS SO THEY COULD VERIFY THE ***** I WAS NOT HAPPY BUT I DEALT WITH THE **** FOR THE NEXT 2 WEEKS. FINALLY MY **** *** IS HERE AND GUESS WHAT THEY CALL ME AT 9AM TO LET ME KNOW THE ***** WHERE THEY SCHEDULED ME DOES NOT DO *** OF THE BREAST!!!!!! LIKE ARE ALL OF YOU STUPID OR WHAT?!?!?!?!?!?!?! YOU SHOULD... read more
My wife was scheduled with breast cancer in ************************************** ****** every 6 months for either a mammogram or MRI. Several months ago she felt a lump on her breast and contacted her doctor who ordered an ultrasound through SimonMed in ****, **. We were contacted via email and again by phone stating that my wife had a mammogram and ultrasound scheduled. Both my wife and I contacted SimonMed asking who ordered the mammogram and all they could say was that their "policy" was that they needed the mammogram, ... read more
Had them call me for an appointment which I made with her then I had a billing question so she transferred me and thats when I was on hold for over 30 minutes without someone answering and I tried calling every number possible with still no answer. I went on their website and canceled the appointment and it gave me another number to call with no answer. Worst customer service Ive ever dealt with. They called today to confirm that I was coming!!!
I would not even give them a one star, just trying to log in with correct password is a nightmare, you make an appointment and still it takes over an hour and half to get in if your lucky. Try to contact even through on their online chat what a joke it only allows for certain criteria's and even than you left hanging, they over book causing a long wait time hours, can't even get any help on the phone either it takes multiple attempts being transferred from all over the place. When there see their employees grouped in one are... read more
Worst imaging facilities in ********* *******. Constantly kept cancellation of appointments. Facility in Hunter Creek beyond worst. Thier open MRI and X-ray constantly down. Their staff is just nasty with no customer services. They all need to be fired. Call and called ********* Regional managers cannot get to speak to them. They both hide behind voice mails.
Frequently asked questions about SimonMed Imaging - Ocoee II
How is SimonMed Imaging - Ocoee II rated?
SimonMed Imaging - Ocoee II has a 4.3 star rating with 5,689 reviews.
When is SimonMed Imaging - Ocoee II open?
SimonMed Imaging - Ocoee II is closed now. It will open tomorrow at 7:00 a.m.