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SimonMed Imaging - Ocoee II
- Diagnostic Imaging
- Ocoee, FL
About this business
Location details
10125 W Colonial Dr, Unit 114, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
SimonMed should stop billing me after I've already paid. I have receipts to prove I've paid. We've contacted SimonMed at least 3 times to straighten it out and they've repeatedly said they would and yet we keep getting bills, text messages and emails asking for money. What does it take to get this resolved? I think this is a scam and they're taking advantage of those dealing with serious medical issues and adding this on top of it. I will not be recommending SimonMed and will go out of my way to tell people to avoid them for... read more
Do NOT use this company for anything. The billing department will overcharge you hundreds of $$$ and it will take going to count to get a clear Refund. They Even Frustrated my insurance company.
On October 17, 2023, I went to the ********, **, location for some x-rays, and they charged me $114.18. When I learned that my insurance covered the entire amount, I contacted to ask when I was receiving my refund. Of course, they were very quick in receiving the double charge but not very prompt in letting me know that the insurance covered 100% of this service. After several attempts to contact them, they said it takes 45 days to refund any payment. Almost three months later, they have not refunded my money, yet very inter... read more
Wife went here in March 2023 for ***. They billed insurance and then sent us a bill for over $4k. Called insurance who said we only owed $100. Call SimonMed and they tell us we only owe $100 and will put our account on hold until we get the correct statement. They send us a bill for over $2k. Call and once again told we only owe $100 and correct statement will be sent out. They resend $4k bill and process starts all over. They didnt send the *** results to my wifes doctor for 6 months. Now they are emailing saying my wife wi... read more
I was charged 365 for an MRI. I went in three months later and had the exact same imaging done again but was charged ****** before the procedure and then was charged an additional 24 and some change the following month. An extra 326+ for the exact same thing. Not a very competent staff. Makes me wonder about the competence of the rest of the staff.
On Oct 19 2023 received service and was told to pay 200 dollars. No insurance was ran and they said I never received service for this date. Set up a payment plan there and they keep taking money out. No bill no records just keep taking money out. Was told in 10 business days they would have answers. Called back today ans they said it will be up to 30 to 45 days. They want stop payments and just keep taking money out. Going to have to call the bank to stop all payments. Please help anyone. This is the second time this has hap... read more
Major issues with billing practices over multiple months and still not resolved. Now they want to turn me into a collection agency even though it took them a year to FINALLY bill my insurance correctly and they are claiming I still owe full amounts!
DON'T GET YOUR SEVEICES DONE WITH SIMONMED! ***************** is located in a *********** Country and you will NOT get answers, help or billing information that is accurate.. I have been calling for 6 weeks to receive a refund of over $1000.00 , I asked to speak to a supervisor and was told a supervisor would call me back in 1/2 hour, when no call came I called again, this time everyone was on break for over an hour. The next excuse was they could not find my account. I Finally had to dispute the transaction thru my bank.
I had an x-ray 4/19/23 at ***** ** *****. It is now December 2023 and Simonmed just sent me a bill for my co-pay for $40. The co-pay was paid the day I had the x-ray! You have to pay the copay to get the x-ray. Took months for them to send the correct information to ********** so they could collect. Meanwhile they sent me bill after bill for $198. They are impossible to deal with on the phone. I think this company is just scamming people. Now almost a year later they are sending me a bill for the copay that I already paid on... read more
Frequently asked questions about SimonMed Imaging - Ocoee II
How is SimonMed Imaging - Ocoee II rated?
SimonMed Imaging - Ocoee II has a 4.2 star rating with 6,507 reviews.
When is SimonMed Imaging - Ocoee II open?
SimonMed Imaging - Ocoee II is open now. It will close at 10:00 p.m.