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SimonMed Imaging - Ocoee II
- Diagnostic Imaging
- Ocoee, FL
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
10125 W Colonial Dr, Unit 114, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Absolutely worst imaging facility I ever been to . Had appt. Did things THEIR WAY and filled out paperwork online that took half hour . Then show up early and had to repeat paperwork again. Then was taken back later than appt. time, and no no one else was there. Not a single patient. Then took 3 pokes for IV and no vein issues. Get poked all the time and always get on first try. Then have CT and said it went great . All I asked was for them to burn me a copy of scan for Dr. he said no prob be a few minutes. Then hour and hal... read more
Continuously cancel appointments that have spent weeks waiting for. The reason is the same broken machine, they wait for the day of the appointment to cancel even though I called the day before to confirm. The rescheduling of appointments are weeks apart so your left waiting weeks to actually get in and it doesnt matter if your in pain.
SimonMed sent letter, that arrived on a Friday, stating the imaging I had made an appointment for (the following Monday) needed prior approval from the insurance company and wanted my doctor to respond by Sunday. Needless to say SimonMed's time line was an impossibility. Also my insurance does not require prior approval. So I call and make another appoint which they cancel for the same reason. When my insurnace company tried to call, there was no answer for providers. I then called SimonMed back and was told it was SimonMed'... read more
Worst place ever. Very unorganized and have no clue. Had to call multiple times for my appointment which was faxed over. They sent me a link to fill out paperwork on line and download my insurance info......which I did. The day before I received a call verifying my appointment. She stated to arrive 30 min early to fill out paperwork. I advised I had filled out online......she said oh I do see that. Arrived 35 min early for appt and office has no clue. They verified nothing. Have been waiting for 1 1/2 hours and they have not... read more
Originally I was supposed to have a arthrogram with contrast on my hip at the ******** ****** location. I was initially scheduled without contrast. Luckily I verified that before the appointment. They said it was not ordered with contrast, but I know my doctor did order with contrast. It was on the order and it got missed.Literally as my husband was driving me down for the appointment, after he and I both took days off work, and I medicated for anxiety, I got a call saying they have to cancel my appointment , that they don't... read more
This is the ***** place I've ever been, medically speaking that is, and that is saying something. This place should be stripped of their license. They are rude, incompetent, unprofessional. I waited in line for 30 minutes to check in, even though I had supposedly checked in online. What a joke. Four people sitting around behind the counter and only one working. The rest were "training", ha! Then they didn't have my doctor's order, supposedly, although I had been told by the doctor it had been sent. I'm sure this pathetic pla... read more
ZERO This "business" should be stripped of their license to practice.Not only is the front office staff rude and unapologetic, when there is an issue, the manager will refuse to discuss or apologize for the situation.Zero customer service or integrity.When I scheduled an appointment, that was verified through text message, upon arrival I was rudely told to "re-schedule" and the manager was "too busy" to speak with me.Based off their "************** & Responsibilities" they have infringed on several levels that their own webs... read more
when trying to look at records online it tell you that the location needs to set up a patient portal yet when you call no one answers to ask bout how you get this done.lousy company to get any type of service from
The exam staff was excellent. Then the problems started trying to get a clean exam report for myself and my primary care doctor. Website and portal are worthless. Help and chat feature is worthless. They need to do a much better job.
Frequently asked questions about SimonMed Imaging - Ocoee II
How is SimonMed Imaging - Ocoee II rated?
SimonMed Imaging - Ocoee II has a 4.3 star rating with 5,689 reviews.
When is SimonMed Imaging - Ocoee II open?
SimonMed Imaging - Ocoee II is closed now. It will open tomorrow at 7:00 a.m.