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SimonMed Imaging - Redwood City
- Diagnostic Imaging
- Redwood City, CA
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
345 Convention Way, Ste D-1, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had several appointments made and confirmed, however, once I got to the facility they said they were unable to do my exam because no one was there that could do it. This happened at 3 different locations. Their scheduling system is extremely flawed. I have called for results that were never uploaded to the patient portal 4 separate times in a given day with the promises that they emailed it to me after verification of my email......I never received the results.this business should not be in business with regards to ho... read more
I was charged a payment prior to my exam. My health insurance covered the entire service. I have contacted them to get my HSA refunded. Its been over 4 months and its in "review". I would not use this service. Do not make a co payment prior to service, especially if you have health insurance coverage. They should **** your insurance first!
Their branch in ************* **** *********** . Tel, this is the worst place to do Business with their staff not provisional at All they never keep their appointment in time always you have to wait tow to three hrs to be seeing And the ladies in front desk theyre rodent in the world if complain why I being waiting they answer you If you dont like it re schedule. So I reschedule same thing happen again theyre running behind When I complain they refused to see me
The scheduling system is flawed. Appointments are scheduled at locations where the procedures arent available and they move appointments without notice. There is always a problem with paperwork. Emails and texts will say orders are on file and then the people in office will say they arent and make you reschedule. Or they will decide the orders arent correct and make you contact your doctor. Nothing about the process goes smoothly. When you are waiting in the waiting room, you hear almost everyone dealing with the same issues... read more
I was satisfied with the treatment, however the billing is awful and after more than 2 hours on the phone today besides the BBB, Im going to report it on ********* Plus I know one of the local news people and Ill contact her too. This is awful!
SIMON MED IMAGING on Greenfield in **** ***** BEWARE!!!! (The **** RATING should be a minus 3 instead of plus 1 )) A girl with dirty hair rescued me from the mammogram waiting area ( torn carpet and broken screen). She hustled me down the hall, into a dark room and into the machine. She said she had to do 4 patients every15 minutes (16 mammograms per hour). She grabbed and twisted my arms and hands, forcing my *******, and my upper body into a torsion while constantly insisting that I keep my feet together and pointed in the... read more
They stole from me! I was Charged an extra month after bringing my account to 0. This was September 2021. I've be fighting with them since then to get a refund. Not even my bank was able to recover the funds. All I had heard from simone*** has since been a bunch of lies. Oh refund will post on this day. No, it take 2 weeks. OK it will post on this day. I have heard it all. It very unfortunate that with the not so much money I earn a prominent company will play catch and mouse game with your hard earned money. I am so frustra... read more
They asked me to pay up front for my imaging even though my insurance was going to pay for the full amount which they did. Now I have been spending months trying to get back my money for an overpayment. I understand that there is numerous people with the same complaint. I will never use this imaging company again.
I was scheduled for a procedure requiring an infusion. I made my appt 3 months before I needed it. Two days before my appt I was contacted and told they had to reschedule because they never have a person available to do the procedure I needed on the day of the week they scheduled it. I then had to take another day off if work to get the procedure done. I arrived 15 minutes early like they said and was told I would be going in in time. They required me to pay $72 in preset to get my exam as well. I wasnt called back until ***... read more
Frequently asked questions about SimonMed Imaging - Redwood City
How is SimonMed Imaging - Redwood City rated?
SimonMed Imaging - Redwood City has a 3.4 star rating with 958 reviews.
When is SimonMed Imaging - Redwood City open?
SimonMed Imaging - Redwood City is closed now. It will open at 8:00 a.m.