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SimonMed Imaging - Redwood City
- Diagnostic Imaging
- Redwood City, CA
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
345 Convention Way, Ste D-1, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Simon med has been sending me text messages that I need a 2nd mammogram & an ultra sound. I made an appointment. After the appointment was made I continued to get phone calls, **************** to make an appointment. I got a text message that my appointment is today. I come & they do not have my doctors orders & asked me for them. This place is ABSOLUTELY the most incapable & unorganized place I have ever walked into. The *** is far more capable of taking care of their animals than Simon Med is taking care of anyone.
Simon med requires an inaccurate amount up front before receiving imaging orders then makes the patient jump through multiple hoops to receive money back. They say they verify insurance before imaging order appointment, but yet Im fighting to get my money back. Total takes advantage of patients needing imaging orders to make medical decisions and bleed them out of money to only be sitting on MY money making interest off of it while already receiving the payment through the insurance. Refunds should not require the patient to... read more
I was sent here on 12/9/2022 for an x-ray on my chest. The person at front desk told me she had to check if ***** was covered by them. After 10 minutes of waiting, I was told that they can take my insurance and my part owed was $34.74. A few weeks later on 1/23/2023 I received a bill to pay an additional $124.26 that I was out of network and not covered. Based off the other reviews on here it seems to be a common theme. I called their billing department, and they told me I am responsible for knowing that and I am responsible... read more
My husband made an appointment to the facility where we were told they take his insurance and the day before the appointment they called us and said they don't take his insurance. ( He already rescheduled all his clients for this appointment) Then we rescheduled with other location where we were told they take his insurance. He went in the day of new appointment fasting for the procedure then he was told they don't take his insurance. We didn't give up. He made another appointment with another location and finally he was abl... read more
Terrible. They overcharge for co-pays and when advised, they drag any credit out for months. Use someone else!. Not worth a star. Would not give even one star but cannot post a review without it.
Been here several times. Deserve no stars. The staff are very nice but greedy for money. I gave them a doctor's ****** for what I needed done straight from my doctor and they looked at it and said that it was no good. They called my doctor and got what they wanted to add to the ******. They then told me that NOW I suddenly have a copay for $280. I was livid and told them why didn't they tell me that a month ago when I scheduled. They said that it's very common to not have the money. They asked me if I wanted to go ahead and ... read more
I had a mammogram done a few months ago. They didnt verify my insurance until after the procedure was done. I now have close to a $1000 bill. Theyre out of network and my insurance company denied the claim. The radiographer needed me to do a technical repeat of one breast because the image was not great. Simonmed kept scheduling a diagnostic exam and ultrasound. I kept trying to get them to schedule the technical repeat because they cant bill me for that since the distorted image was their issue. Then I started getting calls... read more
If I could give a zero I would! The last three ***********s I have had I show up and something is either broke on equipment or someone called in sick and they couldn't do exam. They claimed they called me all 3 times. I never got a call. They claimed they called landline that I told them 3 times doesn't work and to delete number and put cell number in. I just had a angio CT to check for blood clots in lung last Friday. I called Monday to see if I could get copy of results for doctor's *********** on Thursday. I was told they... read more
Inefficient in every way. Had to contact them 3 times to even see my information in the patient portal. Took them 5 days to upload half of my X-rays so not able to follow up ***h my doctor *** the my fractured radius as he is awaiting the wrist studies. Expect the patient to do their job. I would never go there for a complex procedure. Their inefficient manner puts your life and health at risk. They are obviously understaffed and need to downsize and do things correctly. Stay away!!
Frequently asked questions about SimonMed Imaging - Redwood City
How is SimonMed Imaging - Redwood City rated?
SimonMed Imaging - Redwood City has a 3.4 star rating with 958 reviews.
When is SimonMed Imaging - Redwood City open?
SimonMed Imaging - Redwood City is closed now. It will open tomorrow at 8:00 a.m.