This profile has been claimed by the business owner or representative.
SimonMed imaging - Winter Park II
- Diagnostic Imaging
- Winter Park, FL
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
1915 Aloma Ave, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
really bad customer service, i went to ******** location for my x-ray she was paralyze and stroke patient. I arrived location at 2:24 pm on November 22,2021 .There is two girls both are really mean not responded to me I was waiting there more than 2 hrs. I continues requested please her but all of customer gone even my mom shaking and feel dizziness i went there and requested to return my money back i have to leave she arguing to me she said ,1 your work order wrong, there is not right name and date of birth so my question i... read more
Terrible scheduling and notification of appointment cancellation, even when I had to take medication prior to appointment.Unbelievable!
It should NOT take two weeks to get a radiologist to read a mammogram! Period Nor should an automated system call you AFTER you have scheduled yourself for an exam asking you to call and schedule AGAIN. Terrible phone transfer system and the people are rude at the ******************** they treat people like a huge inconvenience AND they blame a phone system for their incompetency
I was owed a large refund, but was not notified by SimonMed. When I called to ask about the refund, their automated system always disconnected me. It was not until I called in and didnt enter any account information that I got through to a person to ask about processing my refund. This is a disgraceful business practice.
Disgusting customer service. Had 2 seperate doctors order *** and appointments scheduled by SM who indicated all was good and ready. I show up for the 2 appointments (seperate times) and was notified my insurance has not approved the **** This last one I was told it was rescheduled to another date. Both times I was not notified prior to appointment that the insurance was not approved and only found out at the window. I was asked the first time if I wanted ro pay out of pocket for the *** and submit it to the insurance for la... read more
11/6/2021 I was scheduled for 7 a.m. (be there at 6:45 a.m.) on Sat. 11/6/2021. I arrived at 6: 40 a.m. No one there. There was a Tech waiting outside also - ***** - a very nice young man who was also locked out. He also was told to be there as there was a 6 a.m. appt. He was still waiting - calling every number for SimonMed he had - no answer ..... finally someone answered and they said they would find out what was wrong. He very kindly told me to go wait in my car to keep warm and he would come notify me if anyone from Sim... read more
On Wednesday morning, I scheduled an *** for my child who was diagnosed with a suspected stress fracture by calling as the online system was not working properly. An X-ray was inconclusive so an *** was required. I provided the order info and insurance info as requested. The appointment was scheduled for Friday at 4pm. On Thursday morning, I received a call from SimonMed indicating that they needed to reschedule my sons *** because insurance needed the clinical notes to pre-authorize the **** This did not make any sense to m... read more
I had an appointment on Saturday October 23rd at for an *** of my left foot and ankle. I arrived to the SimonMed location on ************* in ********, ** 15 minutes before my appointment. As I walked through the door, I was greeted with an a very unfriendly "What do you want?". I replied with, "I have an appointment at ... for an ***" and gave my name from there. There was no acknowledgement that I indeed had an appointment and had to ask the person sitting in the front desk chair if I was at the correct location. I receive... read more
This is the 3rd year I have used this company and will not go back. Besides the fact that they double book your procedures (Mammogram/ Ultrasound) and make you wait more than 1.5 hours for your appointment, their BILLING is ATROCIOUS!They tell you at your appointment what they think you owe (in my case $400), which 3 years running has never been right. Then they say you can do a split payment. So you give them your credit card and you pay a portion (typically half). Then you NEVER receive a statement, but they keep billing y... read more
Frequently asked questions about SimonMed imaging - Winter Park II
How is SimonMed imaging - Winter Park II rated?
SimonMed imaging - Winter Park II has a 3.6 star rating with 1,373 reviews.
When is SimonMed imaging - Winter Park II open?
SimonMed imaging - Winter Park II is closed now. It will open tomorrow at 8:00 a.m.