Smart AutoCare

Name: Smart AutoCare
Address: 1900 Firman Dr, Suite 700, Richardson, TX, 75081, US
Telephone: (800) 242-7316
Price range: $$
Rating: 4.9

4.9

★★

370 reviews

|Auto Insurance|Richardson, TX 75081 United States

1900 Firman Dr, Suite 700, Richardson, TX 75081 United States

(800) 242-7316

https://www.smartautocare.com/

Closed now

About

WHAT WE DO How often do you use your car? Every day? Us, too. We know how important your vehicle is to you, and we know how costly it can get. That is why we offer a comprehensive choice of coverages and terms to meet your ownership needs. We offer protection that saves you money over the long-term.

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4.9

★★

370 reviews

5★324

4★37

3★9

2★0

1★0

Reviews(4)

Google Reviews(366)

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Josh S on BBB

★★

2 months ago

I purchased this warranty for my Hyundai Equus not having too much expectation since there's a stigma around extended warranties. When I had an electrical issue, I took it in to Hyundai for inspection. Within just two days of filing the claim for repair services, Endurance covered 90% of the total costs, including my deductible. They wont cover the full labor cost which was a bit concerning. They will cover $139.25 per hr labor. The remaining you will need to pay so I would definitely ask the repair facility what they charge for labor before moving forward with the repairs. They also offer to supply their own parts from a parts distributor. This isn't a bad approach especially when Hyundai wanted to charge me full MSRP for an electrical component vs honoring the wholesale price which is found all over Google. Endurance got the part for much less which saved me money and it was new OEM. FYI Please read your contract in FULL. I was impressed at the quick response to the claim submission. Shortly afterward, my AC condenser developed a leak. Within the hour of taking it in for the inspection, Endurance once again honored the claim request and covered all but my deductible! I'm truly pleased with it, and after reading reviews, I agree that it rates at the top 10 best extended warranties!

Robert S on BBB

★★

5 months ago

Bought a 2015 Chevy sonic from a local dealer where I live and decided to get the extended warranty from Smart auto care and it was the best thing I could do five months later I was driving and my car engine overheated so I took it to a local Chevy dealer because it's a Chevy not from where I bought the car from and they contacted Smart Auto Care and I had only paid $300 out-of-pocket for the repair and the insurance paid $2000 of it for a new radiator thermostat and a oil pan cover I think I didn't like was the dealer charged $165 an hour for the service and Smart Auto Care only paid $150 an hour for service repairs I still have 65 months at about 75,000 miles left on my warranty which is great. The dealer contacted the insurance company and they approve the repair with no issues can't complain about them right now because they did everything correct

Justin M on BBB

★★

9 months ago

I bought this simply because I was buying a used VW, I have had great luck in the past, this is my 4th but when the A/C goes out, its a $2,300.00 repair. So I figured one repair will pay for the policy, and that has remained true. I have had to use this policy three times and they have paid on the spot each time. A passage side mirror was replaced twice, it would not defrost and the serpentine belt was replaced when a newly purchased when came off and a DEF injector replaced and the policy paid over $1,000.00 to my VW dealer and my deductible was $200. I was amazed there was not back and forth with the company. I am surprisingly happy with the service. **************************

Joe A on BBB

★★

a year ago

I don't understand all these complaints, they were quick and paid the the shop by credit card *****

Business Response:

***, thank you for taking the time to leave a great review and share your experience. Thanks for being a valued customer.