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Smart AutoCare
- Auto Insurance
- Richardson, TX
About this business
WHAT WE DO How often do you use your car? Every day? Us, too. We know how important your vehicle is to you, and we know how costly it can get. That is why we offer a comprehensive choice of coverages and terms to meet your ownership needs. We offer protection that saves you money over the long-term.
Location details
1900 Firman Dr, Suite 700, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to Midnight | |
| Tue | 6:00 a.m. to Midnight | |
| Wed | 6:00 a.m. to Midnight | |
| Thu | 6:00 a.m. to Midnight | |
| Fri | 6:00 a.m. to Midnight | |
| Sat | 6:00 a.m. to Midnight | |
| Sun | 6:00 a.m. to Midnight |
No issues, all contact was thru deal ship but it was fast and repair was done in a timely manner.
Have had two repairs recently that required involvement wwith SmartAuto. My repair shop (Auto Works of ******* - 5 stars) made contact with SmartAuto per procedure. First incident took some time to resolve as we had to agree that a valve is not a hose. Car was tied up for nearly a week arguing it out. SmartAuto supervisor finally consented and car was repaired. Second repair went much smoother, contact was made, consent was given, parts bought and repair completed in 4 days. I was satisfied with the amount covered in both ca... read more
Great service no setbacks or messy paperwork. My claim was accepted immediately.
I apologize not to leave a review because I dont know whether I am leaving a review for the BBB or owner shield. I appreciate how easy it was for meto voice my concerns to the BBB even if nothing happens in my favor, I just appreciate being able to let someone else know so that my thoughts about this owner shield/SKY protection is a big scam they make you pay all this money and then when you take vehicle, the claims department finds a reason not to fix your vehicle but if this is BBB review I get five star just for appreciat... read more
The first time there was a claim it took 2 months to repair my vehicle. Maybe the dealer kept finding things that needed fixing. The second time I brought my car in it took 5 days to repair and the claim to be paid. In all they paid over $7000 to fix my car which I am very happy about. My car runs great now.
We've been very happy with service provided by Auto Smart. Only negative is that it takes some time for a repair facility to call for authorization. But once contact is made process is pretty seamless.
I received excellent service. I called on Friday and had an appointment for Monday. I have a specialty automobile. It took ********* one week to get a tire; here they had the tire the next working day. Amazing! This is now my go-to place!
I was very happy with my service this time. Everything was done timely and efficiently. In a previous claim, it took too long for an inspection to be done. But overall I am happy with the company and its service.
tHEY WHERE VERY HELPFUL AND TOLD ME EXCATLY WHAT THEY WOULD COVER OF THE REPAIRS TO MY dODGE cAREAVAN. ************ CLAIM PROCESS WAS FLAWLESS i WOULD RECOMMEND THEM
Business response:
Thank you ******* for sharing your review! We appreciate your positive feedback and will be here for you in the future if you need us.
Frequently asked questions about Smart AutoCare
How is Smart AutoCare rated?
Smart AutoCare has a 4.8 star rating with 838 reviews.
When is Smart AutoCare open?
Smart AutoCare is open now. It will close tomorrow at 12:00 a.m.