This profile has been claimed by the business owner or representative.
1900 Firman Dr, Suite 700, Richardson, TX, 75081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to Midnight | |
Tue | 6:00 a.m. to Midnight | |
Wed | 6:00 a.m. to Midnight | |
Thu | 6:00 a.m. to Midnight | |
Fri | 6:00 a.m. to Midnight | |
Sat | 6:00 a.m. to Midnight | |
Sun | 6:00 a.m. to Midnight |
Manipulative and unprofessional.Liabilities that are unacceptable and unannounced.No acceptance of contractual obligations.
There seems to be a trend with reviews for this company. Mine is no different. I had my certified Honda dealer send in all requested pictures and information about my tire and banged up rims. The dealership said we don't like calling smart autocare they just go around with us and make it very difficult to fix the cars. I called a second dealership and was again given the exact same explanation. So I call myself and ask why my car will sit for 4 days before smart autocare sends a their own technician because they don't trust ... read more
Business response:
Hello *******, I apologize for any delays, however I do show that the claim was approved for one tire and two wheel repairs on 5/24/2021 at 7:13:09 PM. Please email our Smart AutoCare Client Help Team at *****@smartautocare.com if you have any further concerns,
I called this company about a chip and crack in the windshield and followed all the necessary steps. I used there specific company to get it fixed. They told me it couldn't be repaired so it had to be replaced and of course I would be reimbursed for the money I had to pay. Well I paid $800 for my windshield and they are reimbursing me $59.00 because they don't cover replacements only repairs. They say they explained that but they didn't and also the company that did the work said that they repaired it when they didn't they r... read more
Business response:
******** thank you for your review. I am sorry to hear you had a negative experience with us. I could not locate your claim in our system under the name you have provided. Can you please email our Smart AutoCare Client Help Team at *****@smartautocare.com with your claim information so we can review this?
Smart AutoCare has a 3.6 star rating with 1,327 reviews.
Smart AutoCare is open now. It will close tomorrow at 12:00 a.m.