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Smart AutoCare
- Auto Insurance
- Richardson, TX
About this business
WHAT WE DO How often do you use your car? Every day? Us, too. We know how important your vehicle is to you, and we know how costly it can get. That is why we offer a comprehensive choice of coverages and terms to meet your ownership needs. We offer protection that saves you money over the long-term.
Location details
1900 Firman Dr, Suite 700, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to Midnight | |
| Tue | 6:00 a.m. to Midnight | |
| Wed | 6:00 a.m. to Midnight | |
| Thu | 6:00 a.m. to Midnight | |
| Fri | 6:00 a.m. to Midnight | |
| Sat | 6:00 a.m. to Midnight | |
| Sun | 6:00 a.m. to Midnight |
I have their ********** insurance. Hit a pothole and needed a new tire. They paid promptly with no issues. The only problem was the wait time on the phone to get in touch with a person and then to get an approval. Total phone time for the process was 25+ minutes.
Business response:
We appreciate you taking the time to leave a review, *****. We apologize for the wait time you experience on the phone. We want to continue to provide exceptional customer service and make sure your claim is handled expediently. Thank you for providing your feedback.
I bought this simply because I was buying a used VW, I have had great luck in the past, this is my 4th but when the A/C goes out, its a $2,300.00 repair. So I figured one repair will pay for the policy, and that has remained true. I have had to use this policy three times and they have paid on the spot each time. A passage side mirror was replaced twice, it would not defrost and the serpentine belt was replaced when a newly purchased when came off and a DEF injector replaced and the policy paid over $1,000.00 to my VW dealer... read more
Business response:
We appreciate you taking the time to leave a great review, Justin. We are happy to provide you with a positive experience and will continue to do so in the future if you need us. Thank you for being a valued customer.
Have their tire coverage, was easy quick claim. Tire was replaced by the dealer next day.
Business response:
Thanks for taking the time to share your experience and leaving a positive review, *******. We are happy to hear you were satisfied with your service, we will be here for you in the future if you need us.
Frequently asked questions about Smart AutoCare
How is Smart AutoCare rated?
Smart AutoCare has a 4.8 star rating with 786 reviews.
When is Smart AutoCare open?
Smart AutoCare is closed now. It will open at 6:00 a.m.