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Solid Signal

4.8

About this business

Solid Signal is more than just an online retailer. Solid Signal, specializes in distributing the latest in high-tech equipment and product research to professional media installers and the tech-savvy consumer. In addition to providing a choice of hundreds of high-quality, name-brand, digital audio and video equipment, Solid Signal offers product information, installation guidance and troubleshooting assistance to enhance customers’ experiences. Because of its product knowledge and research, Solid Signal is able to help cus... read more

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.81,192 reviews
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Thomas K.'s profile image
Thomas K. 
on Birdeye

8 years ago

You did great except in selecting USPS as the carrier. They took FOUR days to get the package from Novi to Detroit! Next time, PLEASE UPS. Try the tracking number 9400110200883052161140 and see. 

Weaselfest P.'s profile image
Weaselfest P. 
on Birdeye

8 years ago

Interesting resolution to mis-picked shipment. RC73's shipped instead of RC73B back lit models. SS shipping correct models, told me to keep wrong items, so now I have 3 extra RC73 remotes.. Kudos to Solid Signal for a satisfactory resolution to a misstep in order fulfillment. 

Myron C.'s profile image
Myron C. 
on Birdeye

8 years ago

I have been working with your customer service rep Ashley Porter and she has been excellent and extremely helpful. Please pass on to her supervisor my gratitude. 

David C.'s profile image
David C. 
on Birdeye

8 years ago

Ashley diagnosed the problem I presented & found material I needed for the solution, with no delay! It was good to see her level of professionalism..... 

Tom M.'s profile image
Tom M. 
on Birdeye

8 years ago

Michelle was extremely helpful and professional! Really good customer service agent. Thank you! 

Marguerite K.'s profile image
Marguerite K. 
on Birdeye

8 years ago

The self print return label from FedX that you provided worked very well for me. Now I just have to figure haw to get a FedX pickup.  

Dominic D.'s profile image
Dominic D. 
on Birdeye

8 years ago

My wall mount was real easy to install and now my TV is sitting just right. 

Jorg J.'s profile image
Jorg J. 
on Birdeye

8 years ago

Very good product but to long for delivering. 

Anne G.'s profile image
Anne G. 
on Birdeye

8 years ago

I have used this product for more than 3 years and it is the best i have found. I was very glad when i finally was able to order more. The only thing is that as of today I don't have the product ( lens cleaning wipes) to use. 

Frequently asked questions about Solid Signal

How is Solid Signal rated?

Solid Signal has a 4.8 star rating with 1,192 reviews. 

When is Solid Signal open?

Solid Signal is closed now. It will open tomorrow at 8:00 a.m.