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Solis Mammography Corporate Headquarters
- Diagnostic Imaging
- Addison, TX
About this business
Location details
15601 Dallas Parkway #300, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The only department that is efficient is the billing department. They've already been paid by my insurance but forgot to send my test results! Disgusting!
Business response:
Hi Lou Ann, our leadership team would like to connect with you about the experience that you have had at our center. We will follow up in a private message to follow up on details of your visit. Thank you, Solis Mammography Patient Care Team
After waiting almost 45 minutes and other women going in after I arrived I was inform that the technician wasn't there. I should have been inform this when I first arrived. I'm going to inform my doctor and ask him not to recommend this facility unless a person has nothing better to do than to sit in a waiting room. Very unprofessional.
Business response:
Hello Marilyn, our leadership team would like to connect with you about the experience that you have had at our center. We will follow up in a private message to follow up on details of your visit. Thank you, Solis Mammography Patient Care Team
The worst experience. I experienced unfair treatment upon check in. I sent an email to let them know what happened along with a note from my doctor to ask them to perform mammogram. The only response I received from them was "your concern was forwarded to leadership and you will receive a call back". It's been a month. I haven't heard anything back from the leadership. Sending them "private message" didn't do anything.
Business response:
Hi Kazumi, our leadership team would like to connect with you about the experience that you have had at our center. We will follow up in a private message to follow up on details of your visit. Thank you, Solis Mammography Patient Care Team
From checking in all the way to leaving the facility the ONLY good thing I can say is that I received a good report. Other than that, I would not recommend the Burleson location or any others if they are ran the same. From zero communication about my copay amount, to dishonesty about cash pay, to my appointment lasting 3 hours when I was told 1.5 max (only an issue because I had a child to pick up from school), terrible bedside manners by all technicians/doctors I saw, to continuing an appointment even though I told them the... read more
Business response:
Hello Kelli, our leadership team would like to connect with you about the experience that you have had at our center. We will follow up in a private message to follow up on details of your visit. Thank you, Solis Mammography Patient Care Team
Just when you think you've had the worst Solis experience, Solis proves you wrong and provides an even worse experience.
Business response:
Hello Cari, our leadership team would like to connect with you about the experience that you have had at our center. We will follow up in a private message to follow up on details of your visit. Thank you, Solis Mammography Patient Care Team
By not billing patients for services they did not ask for or know about then try to give several different excuses to try and continue to get money from them. Also, not just posting the positive reviews but acknowledging the ones that are not good so to improve on customer satisfaction. Aside from that I thought the business was good but will not go back and will continue to tell others what I have learned. In fact, a few co workers I have talked to have also revealed this has happened to them but thought it was an insurance... read more
Business response:
Hi Poppy, we would like to follow up on the experience that you had at our center and will send you a private message to collect details of your visit. Thank you, Solis Mammography Patient Care Team.
I went to solis after being recommended by my dr after finding a lump in my breast. He wrote orders for a Ultra sound only since I’m young and breast cancer doesn’t run in my family he wanted to see if we could figure it out before we jump to a mammogram. I waited a month to be seen. Finally I went into an appt today and had my sick daughter with me. I waited an hour to get into my appt and left my daughter in the waiting room. I got called to the back by the ultrasound technician and she sat me down and hounded me for 5-10 ... read more
Business response:
Hello Alicia, we would like to follow up on the experience that you had at our center. We will send you a private message to collect details about your visit. Thank you, Solis Mammography Patient Care Team
Ripped us off. Lied. False reports. Wouldn’t release our images to another imaging center so we paid twice to find out nothing was wrong. Rude staff. Wouldn’t accept our doctors orders. So we are out a ton of money to find out nothing was wrong.
Business response:
Hi Steven, we would like to follow up on your experience at our center and will follow up via private message. Thank you, Solis Mammography Patient Care Team
They can start by NOT having employees who are selective about who they help. I had an appointment, arrived on time. prior to going, the doctor's office confirmed, in my presence, that my insurance was accepted, I also confirmed it. well, I get there, no one was at the receptionist desk/check-in, I waited, then a couple others came in, when the young lady got in to check patients in, I already had my identification ready, for which she acknowledged I had it & I gave it to her, she then look at her computer & says, "oh Ms. J... read more
Business response:
Hi Debbie, we would like to follow up on your experience at our center. We will follow up in a private message to collect details of your visit. Thank you, Solis Mammography Patient Care Team
Frequently asked questions about Solis Mammography Corporate Headquarters
How is Solis Mammography Corporate Headquarters rated?
Solis Mammography Corporate Headquarters has a 2.2 star rating with 690 reviews.
When is Solis Mammography Corporate Headquarters open?
Solis Mammography Corporate Headquarters is open now. It will close at 4:30 p.m.