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Solis Mammography Corporate Headquarters
- Diagnostic Imaging
- Addison, TX
About this business
Location details
15601 Dallas Parkway #300, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hospital and I have been working together since February 7 to get my records. Emails, conference calls, provided FedEx account numbers so it could be overnighted. To date, still no records. Their record keeping regarding mailing your records is incompetent. Their “We Care” motto is a joke.
I went to Solis mammography in Arlington Texas because it is a in network facility with Cigna HMO. They sent my mammogram scans to be read at medical city of Arlington. This was done without my consent or authorization. Medical city of Arlington is an out of network facility at a separate address, and in a separate building! I was stuck with an out of network on for $1100.00!! Talk about bait and switch!! I had no idea they were subcontracting the scans out to an out of network facility. This upset me!I called the supervis... read more
Tomball location- I had a screening mammogram on December 14th and was told on December 21st there was an abnormality. Since then, I’ve had a diagnostic mammogram, ultrasound, and biopsy. Today is February 8th and still don’t know the results of my biopsy. So, I’ve been scared for 7 weeks with very little information and no results. This is not good healthcare.
They do not explain anything before you show up and complete the paperwork. They did not tell me before I got there that I needed to see my PCP in a certain amount of time before getting a mammogram. It resulted in me wasting my entire day.
I just left your Sugar Land location. The receptionist refused to accept me even though I had an appointment. Took a glance at my paper work while shaking her head no, even though my paperwork was correct she denied my appointment which was booked over a month ago. My husband took off work. This was the most unprofessional establishment. I don’t know if the receptionist was racist or lazy but the end result was incompetence.
Business response:
Hi there. We take concerns like this very seriously so I passed your message along to the Sugar Land center director. I believe she reached out to speak with you about your concerns. If there is anything else we can do to help, please reach out! Thank you. - Solis Mammography Patient Care Team
I have emailed and called about 8 different phone numbers. I have a question about my bill. And once I get the answer, I would like to pay my bill. But I cannot get anybody to talk to me about it. When I call various numbers I just get transferred to a different department or given a different phone number and/or they’ve never heard of Corsicana Solis mammography.
Business response:
Jill, we take concerns like this very seriously and appreciate you bringing this to our attention. We have sent you a private message to discuss this further. Thank you. - Solis Mammography Patient Care Team
I have used Solis in the past without any problems. I went for my appointment today only to find out that Solis is now out of network with my insurance. I scheduled this appointment over a month ago. Why couldn't someone have told me then. Now I have to start all over at a new place. 😡😡😡
Business response:
Hello Jennifer. Thank you for your feedback. We would like to look into this matter. Please send an email with your full name, phone number and location you visited to feedback@solismammo.com. Once we receive this, we will have someone contact you. Thank you. - Solis Mammography Patient Care Team
MCA keeps billing me for chest X-rays I did not have. I had a mammogram at Solis in October of 2021. MCA had billing issues and coded their portion incorrectly. I keep being told someone will contact me when this is fixed. So far nothing but more bills.
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Frequently asked questions about Solis Mammography Corporate Headquarters
How is Solis Mammography Corporate Headquarters rated?
Solis Mammography Corporate Headquarters has a 2.2 star rating with 690 reviews.
When is Solis Mammography Corporate Headquarters open?
Solis Mammography Corporate Headquarters is open now. It will close at 4:30 p.m.