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Solis Mammography Frisco at Stonebriar
- Diagnostic Imaging
- Frisco, TX
About this business
Location details
5575 Warren Parkway, Ste 220, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:45 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 6:45 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had an appointment at this place today--well, if you can even call it that. I went because I had an appointment scheduled months ago, and when I arrived, they told me I didn't have any appointment. The person at the front desk wasn't very friendly when they couldn't find me in the system. I even showed her the text message and the confirmation email, but she seemed not to believe me. That whole "the customer is always right" clearly doesn't apply here. Then she passed me on to someone else, who was rude to me from the very... read more
Extremely Disappointing Experience at Solis Mammography - Frisco at Warren Parkway I rarely write negative reviews, but today's experience with this location was beyond frustrating and unacceptable. My elderly parents had an appointment here today. All orders had been sent in advance, registration was completed beforehand, and everything was supposedly set up. Despite that, they were kept waiting in the lobby for over two hours. There was no clear explanation, no sense of urgency, and absolutely no consideration for their a... read more
I am not sure why I even bothered to provide my insurance card, as they didn't update my insurance. Today, I received a bill stating I owed $723, as nothing was covered even though this is covered 100%. After many phone calls, it turns out my insurance was not updated. Now, I have to jump through hoops to get the paperwork straightened out.
Bad experience. I was being told I needed a diagnostic US despite my Dr having orders for a regular screening and last year being told after two US that I had to pay for out of pocket that I could return to regular screening mammograms this year. And all of this being discussed in the lobby with everyone to hear my personal information and not given an option to discuss my care in a private setting.
I've been coming to your location for several years now and never have I been placed in the most awkward position until yesterday! The lady doing my mammogram kept calling breasts "sister"! Not only was the creepy, but it was so inappropriate! Honestly, I could not get out of that room fast enough!
Avoid!! They do not file with your insurance and demand money up front in front of a roomful of people. I never pay a large amount, and they insisted I needed to with my insurance and stated they would file and reimburse if necessary. This was in April and they still have not filed. Their billing department has been shut down for months apparently and you can't reach anyone to fix this. There is not a working number. My insurance company is now involved and have been unable to reach anyone as well. This is illegal.
Been coming here for routine mammograms for years without any issues. The check in process and techs have always been smooth and professional. Not this time...I was informed by the front desk person upon checking in for my confirmed appointment that because of the type of insurance I have, I may be billed $$$ if I don't have a referral from my PCP for a routine mammogram. This info was new to me so I had to cancel the appointment. I called my insurance company and was told the opposite and I do not need a referral. I returne... read more
Been twice and both times super long waits as if they over book... Appointment time is set... you are instructed to get there 20 mins early to do paperwork and you sit way past your appointment and still don't get the paperwork to complete... at this point I expect I will be at least 45-50 mins past my scheduled appointment...I definitely prefer the Plano location although further away from me.
Basically this place doesn't serve patients unless you wear a mask. This is 2022 and they are still doing 2020. Everyone knows masks don't hold up for Covid! I prefer not to submit to the dehumanizing treatment here. They did not even ask for vaccination status. They don't care. It was so obvious, they do not care for your health, but care about controlling what's on your face. I kindly left and went and got a manicure instead... I prefer No mask mandates when being cared for. Most medical Facilities have lifted the mask ... read more
Frequently asked questions about Solis Mammography Frisco at Stonebriar
How is Solis Mammography Frisco at Stonebriar rated?
Solis Mammography Frisco at Stonebriar has a 4.2 star rating with 425 reviews.
When is Solis Mammography Frisco at Stonebriar open?
Solis Mammography Frisco at Stonebriar is open now. It will close at 4:30 p.m.