This profile has been claimed by the business owner or representative.
Solis Mammography Plano at Willow Bend
- Diagnostic Imaging
- Plano, TX
About this business
Location details
5920 West Parker Road, Ste 200, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:30 p.m. | |
| Tue | 6:00 a.m. to 4:30 p.m. | |
| Wed | 6:00 a.m. to 4:30 p.m. | |
| Thu | 6:00 a.m. to 4:30 p.m. | |
| Fri | 6:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This review is for Solis, 5920 Parker Rd, Plano. I will preface this review with the fact that I am former mammograhper. With many 7 years of experience in mammography. I am registered ARRT, currently working in a different area of the field. Yesterday, I arrived at the SOLIS office at 1:30 for a 1:45 appointment. Paperwork was very easy, standard HIPAA, and a brief medical history. Within a few minutes I was escorted to a second waiting area, given a gown to change into. In the secondary waiting area is a dressing ... read more
Business response:
We are very sorry that you had to wait so long at your appointment, and we wanted to let you know that we have taken your feedback and addressed this issue with the center staff to ensure that this does not happen in the future. The Director of the Plano center will be reaching out to you to apologize personally. We appreciate you taking the time to give your feedback and plan to improve our processes going forward.
I have gone to Solis for many years and always found it to be an easy non threatening experience. Now that Medical City has taken over not so much. I went for diagnostic follow ups, they took 1 picture of 1 breast, decided all was fine and I needed the follow up because the view before that was not a good picture and probably "skin was folded over". I never saw a doctor, never spoke with a doctor and it costs me $500.00, 300 in hospital fees and $200 for a doctor I never saw or even got a written result from. Do not go to S... read more
This place is very unorganized. My appt was at 2:15. Still waiting in the room with a bunch of other ladies. Such a waste of time! Wi
I was having unusual pain in my breast so I made an appointment and was told that I needed a sonogram so I made my appointment. My appointment was at the West Park location in Plano, Texas. On the day of my appointment I asked the clerk at the front desk how much my portion would be and she said she didn't know but that they would bill my health insurance carrier. I advised her that I didn't not want to be stuck with a huge bill and all she could tell me was that it wouldn't be much money. I get called to the back and t... read more
I had a 9am appointment. My 4 yo unexpectedly became ill that morning. I came early to my appointment to ask if I needed to reschedule due to their policy of children. The front desk staff informed me I just needed an adult to supervise my child in waiting room. I called a friend and moved my appointment an hour later. Once my friend arrived, another front desk staff named Barry rudely informed me that my sick child could not wait in the waiting room and had to leave. She told me he needed to wait outside in which it was 40 ... read more
Business response:
Dear Sigy C., thank you very much for letting us know about your experience. The feedback is very helpful and we will be reviewing the policy with the center. We would also appreciate the opportunity to speak with you about this situation. If you feel comfortable doing so, would you please send us a private message with your name and contact information so we can have a supervisor call you directly? Sincerely, the Solis Mammography Team
Fabulous facility and easy to schedule online. Technicians were kind and efficient. However - do make sure you know what your insurance covers. The person at the desk smiled sweetly and said the up-sale mammogram was covered by my insurance! Happy day! Except it isn't. But because I agreed to it I am responsible for the upcharge. I hope it was worth it to them because I won't be back.
I went in for a mammogram after my Dr. (next door) asked me to. Had a mammogram, ultrasound and finally a Dr came in to do the ultrasound and confirm what she saw. She told me I needed a biopsy. Stressed after the visit, I went to Baylor 2 weeks later to get my biopsy and the ultrasound from them vs Solis was totally different. Baylor's was very clear. I asked the Dr. why. She said "It's the wand they were trained on" I think that means, "mine is more up to date." Whatever. Came back benign. Then the bills started. Whole mes... read more
They run the patients through like cattle. Very rushed and very impersonal. You can count on your results being inconclusive, so that you have to go back and get a second mammogram unless you want to be billed for their 3D mammogram.
I went in for a mammogram in Plano tx and sadly did not have a sitter for my 4 year old , being a single mom and no family to help out. I asked the ladies up front if they could help me out just this one time. I apologized and begged for them to help me out. One lady looked at me like she had seen her husband naked, disgusted!!! When we walked in, I knew it then it was not gonna be easy. Rudely another girl jumped in and sad they could not help me out. Like one person wasn't enough!! Seeing me, being younger than 35 they... read more
Frequently asked questions about Solis Mammography Plano at Willow Bend
How is Solis Mammography Plano at Willow Bend rated?
Solis Mammography Plano at Willow Bend has a 4.3 star rating with 789 reviews.
When is Solis Mammography Plano at Willow Bend open?
Solis Mammography Plano at Willow Bend is closed now. It will open tomorrow at 6:00 a.m.