Solis Mammography Plano at Willow Bend

Julie R. 

on Yelp

9 years ago

STAY AWAY! PREY ON VULNERABLE WOMEN! I went in for an initial screening for my first mammogram. I was nervous, but the staff was nice and made me feel comfortable. I was called 30 minutes after my appointment and was told that the results were "inconclusive". I asked what that meant and was told that they were "inconclusive" that they couldn't give me any more information. I was then told that I needed to schedule another exam before they could give me a clean bill of health. After making an appointment and going back in for... read more

Anne S. 

on Yelp

10 years ago

Had my first visit at Solis because my usual place, Sue de Mille in Plano, did not have an appointment time in December that worked for me. My OB-GYN recommended Solis and they had plenty of appointments available. The front desk staff was efficient and brought me back quickly, even though I was 30 minutes early. Wait time for the mammo was pretty short but after that is where it went downhill. The first image, I politely let the imager know she could lower the plate more and she responded, we only go what we need to do. A... read more

Joe Z. 

on Yelp

10 years ago

Incompetent and unprofessional. Failed to obtain old records/films for comparison. This is so they can refer you for more expensive testing without bothering to see if any changes were there before. Mammography tech was too busy discussing her own medical problems to pay attention to her job. 

Debbie S. 

on Yelp

10 years ago

Their website: "Our staff is dedicated to providing you with a warm, caring experience." Had annual mammogram appt today for 1 pm & left at 3 pm. Had to wait 45 min. between mammogram & sonogram; when I asked why, no one had an explanation for the long wait, except "there was someone before me." I've been a patient there many years, & all I can say is it has gone downhill. One can only hope the radiologists are more skilled than the staff. 

Carol L. 

on Yelp

11 years ago

I found out I had breast cancer and was informed by my breast surgeon before my appointment to bring in the films from Solis. I called and requested FILMS and when I picked up the envelope and delivered with me to my initial consult with my breast surgeon, there were no films in there. Imagine my frustration and anger, especially over something as serious as this! Then, when I called to order them again for my surgery the following week, I specifically stated AGAIN to the girl in the department where you order records, to ... read more

Lucy H. 

on Yelp

13 years ago

Horrible experience. I felt like they only wanted to milk me and my insurance company because they kept insisting I needed to come in for expensive additional testing which I did not need (per 2nd and 3rd doctor opinions). When I asked them to compare older reports with theirs at first they said they did not "need" to look at my prior history. Then when I told them I wanted my records to take elsewhere they said "of course we will get your old records". Why would they order for me to come back without even looking at pr... read more

joe p. 

on Yelp

13 years ago

Watch your insurance claims! My wife went in for a yearly preventative care visit normally covered under insurance. Solis required an office visit for a follow-up four days later and charged us $425.00 which the insurance would not cover because Solis marked the visit as "diagnostic" and not "preventative". Very clever Solis...you just lost my business