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South Bay Hyundai
- Automotive
- Torrance, CA
About this business
Location details
20433 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Just ok. Just ok. I went In for a scheduled oil change and it somehow took over 3+ hours. They didn’t update me or keep me informed. I had to ask for updates on my car. Told me i had A recall and no one could explain or tell me what it was for or why. Took 3+ hours and the recall wasn’t even done. I have to come back.
Business response:
We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve.
Ryan was awesome at helping me chose the right car during Ryan was awesome at helping me chose the right car during my visit at South Bay Hyundai. I initially went in looking for a used car, but the sales guy was amazing and let me get a very good deal on a newer car instead. Pleasant experience overall, would give 5 stars.
Business response:
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
The Sales Representative (Anthony) was very professional The Sales Representative (Anthony) was very professional throughout the buying process, patient with my questions and went the 'extra mile' to help with the few minor issues I had with my new vehicle. Overall, I am extremely satisfied with the dealership's management team, sales personnel and service department.
Business response:
Thank you for allowing us to earn your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Anthony and our team. Please let us know if there's anything else we can do for you.
Service took a little longer than i fully expected, but Service took a little longer than i fully expected, but happy my car was taken care of. There was a miscommunication about whether shuttles were offered to and from the dealership, but was taken care of ultimately by the end. Wouldve been a five star rating if things were properly communicated
Business response:
We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. We value your feedback about communication and will be discussing it at our next staff meeting.
The staff there is great they actually care about their The staff there is great they actually care about their customers and don’t pressure you on anything Anthony my sales guy was amazing to do business with very cool guy . Richard Anderson is an amazing manger that treats everyone like family and not just a customer. MJ another manager was amazing as well. Overall had a happy experience at this dealership I will come back for more business in the future. Thank you guys!
Business response:
Thank you for taking the time to leave us a comment on your experience with Anthony, Mike and Richard. It's always a pleasure to hear how our staff was able to help a customer feel like family. If there is anything you need please let us know and we look forward to your next visit!
The staff was gracious, helpful, available for all The staff was gracious, helpful, available for all questions. They left nothing undone. It was a pleasure working with them
Business response:
thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.
Met the price that we had previously agreed upon, Met the price that we had previously agreed upon, contacted me when they had the vehicle I was looking for even though it was slightly different than my order to see if I would like it. Very smooth experience
Business response:
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
The new facilities are comfortable and convenient, and The new facilities are comfortable and convenient, and the staff are friendly and quick to get things done.
Business response:
We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Was never told that the Hyundai I purchased had been in Was never told that the Hyundai I purchased had been in an accident, which was very unsettling and quite frankly, unprofessional. Emailed the salesman about some upgrades to my vehicle and i was never followed up with. I guess after spending 38k, they didn't have a ise for me any longer
Business response:
Please know it is always our intention to be very transparent in all of our transactions. I apologize if something wasn't clear when you completed paperwork. We appreciate your feedback as we are always looking to improve and someone will be contacting you shortly.
Frequently asked questions about South Bay Hyundai
How is South Bay Hyundai rated?
South Bay Hyundai has a 4.6 star rating with 7,656 reviews.
When is South Bay Hyundai open?
South Bay Hyundai is open now. It will close at 9:00 p.m.