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South Bay Med Spa - Whittier

4.8

About this business

Location details

7947 Painter Ave., Whittier, CA, 90602, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:30 p.m.
SunClosed
4.8486 reviews
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Cristina G.'s profile image
Cristina G. 
rating
a year ago

The nurses are very friendly but they are always running late and never answer the phone . 

Blake W.'s profile image
Blake W. 
rating
a year ago

Not good experience. Purchased a Botox Groupon in the first place, I was 'advised' by the physician to take more units when I arrived and was informed that even though I can't purchase another Groupon (which is not consistent with the Groupon website, the website said I could purchase the deal one more time) I could still get the same price for the same product as on Groupon. Ok so I agreed not to purchase another Groupon but paid them directly. The receptionist changed their story afterwards and I was charged doubled the or... read more

Business response:

Hello Blake,Thank you for sharing your feedback. We’re very sorry to hear that your visit did not meet your expectations and that there was confusion regarding your Groupon and pricing. At South Bay Med Spa, transparency, safety, and patient care are always our top priorities, and we regret that your experience did not reflect that. We take your comments seriously and would like the opportunity to review your visit in detail to ensure your concerns are properly addressed. 

Emily F.'s profile image
Emily F. 
rating
2 years ago

So this is another experience had with these people. The response from Sean B. to my review seems disingenuous and suspicious. He says to reach out directly to work out a resolution but leaves no contact information. When calling the main numbers no one ever answers the phone. Probably for good reason. What is going on there? Your guess is as good as mine. I have already left voicemail messages which no one bothers to return as previously mentioned. Sean B seemed to be answering most of the new inquiries on their Yelp page, ... read more

Business response:

Dear Emily, We're genuinely sorry to hear about your experience, and we sincerely apologize for any inconvenience you've faced. Your feedback is invaluable to us, and we take it seriously. It's disheartening to know that you felt disappointed with the service you received. We strive for the highest standard of customer service and are committed to ensuring every client feels cared for and valued. We apologize for any miscommunication or lapse in our service that led to your dissatisfaction. We'd like the opportunity to ma... read more

Sarah C.'s profile image
Sarah C. 
rating
2 years ago

Finally found a place that I trust and feel comfortable. I always have my toddler and they made me feel very welcomed bringing him. All I got was a lip flip but the results are great that I'd trust her with anything else. Nicole seems very knowledgeable of her work (which is very appreciated) first time patients get $50 off the lip flip which is awesomeee. Thank you all so much!! 

Devon M.'s profile image
Devon M. 
rating
2 years ago

Staff is professional, warm, and accommodating. I was greeted with great enthusiasm when I walked in. It was also nice to see how accommodating the staff was with every interaction I witnessed - even the delivery people dropping of packages! Office is clean and sleek. My treatment was well executed and RNs Bonnie and Marina were attentive and made me feel comfortable and confident. They know their stuff! I look forward to my treatment taking effect and returning in the future! 

Irene K.'s profile image
Irene K. 
rating
3 years ago

Great facial - very relaxing! Took the time for extractions, massage, good special happening now on the microdermabrasion. I'm giving it 4 stars instead of 5 because the bed wasn't that comfortable and my face was fairly red afterwards but less dry! This place can be my regular go to facial place if the specials exist. Thank you for a great facial! 

Jennifer R.'s profile image
Jennifer R. 
rating
3 years ago

First of all I want to say that the location is very lux, clean, easy to find and free parking. Now upon entering the Med Spa, the tech Girls in the front were extremely lovely and so helpful with all the questions I had. Also Melissa who applied the numbing cream to my lips gave me a suggestion on which lip filler she liked and I am beyond happy that I went with her suggestion because I am soo happy with the results! The Registered Nurse Nadine who applied my Lip filler, Masseter Botox, and B12 shot was the best! She is ext... read more

Business response:

Hello Jennifer, We really appreciate you taking the time and writing us such a positive review. Here at South Bay Med Spa we value each and every client and we strive for the utmost customer service and satisfaction. Thank you Sean 

Juventina O.'s profile image
Juventina O. 
rating
3 years ago

I love this place! First time laser customer and I'm loving my results. Very clean facility and the staff is very knowledgeable and super nice! 

Diana E.'s profile image
Diana E. 
rating
3 years ago

Had an amazing experience at South Bay Med last week. I got the Morpheus8 Micro-needling done which has completely begun transforming my skin .I came in an hour prior to my appointment time for numbing, their office is really nice and clean .Michelle who did my treatment was patient with me since it was a bit painful and I don't have a high pain tolerance .But it was so worth it. 

Frequently asked questions about South Bay Med Spa - Whittier

How is South Bay Med Spa - Whittier rated?

South Bay Med Spa - Whittier has a 4.8 star rating with 486 reviews. 

When is South Bay Med Spa - Whittier open?

South Bay Med Spa - Whittier is open now. It will close at 5:30 p.m.